Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lina Luhrsen

Greenacres ,FL

Summary

A highly motivated, dependable and organized professional who works well without the need for supervision. Strong data entry skills. Able to understand and use medical terminology. Fully bi-lingual English-Spanish.

Overview

28
28
years of professional experience

Work History

Receptionist

Gordon And Partners
04.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Keep conference rooms prepared for clients
  • Order supplies and inventory as needed
  • Answered phone promptly and directed incoming calls to correct offices.

Director of First Impressions

Phipps Reporting
11.2021 - 10.2022

A court reporting company I greet clients, answer telephone, inventory and order supplies, assist the Accounting Department and set up equipment and maintain conference rooms.

Receptionist

Conviva Care Solutions
05.2019 - 10.2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Care Connector

CONNECTOR PRESTIGE HEALTH CHOICE FROM
01.2014 - 02.2019
  • Work with Research Team for the Rapid Response Department.
  • Duties include, assisting members with locating providers for health care needs.
  • A call center, other duties include authorization assistance, letter of agreements assistance to providers, transportation arrangements, interpreter, medication assistance with pharmacy denials and all issues that member service department cannot assist.

ADMISSION ASSISTANT

MARGATE HEALTH CENTER
01.2012 - 01.2014
  • Main duties in this skill nursing and long-term facility we to sign in assist families with admission papers.
  • Obtain and explain insurance to the facility and patients.
  • Discharges, creating and reviewing patient files and data entry.
  • Admissions department is also used as a marketing venue.
  • Attended health fairs, city events and nursing facility tours.

COORDINATOR Utilization Management

Avmed Health Plans
01.1997 - 01.2012
  • Main duties were to input updates into the daily utilization report and provide the information to the utilization manager for review with the Medical Director.
  • Daily distribution of nurse assignment report Managed hospice authorizations Enter discharge orders.

Education

Associates Degree -

Miami Senior High School, Miami Dade College
Miami, Fl

Certification: Dunn & Bradstreet Telephone Etiquette Clinic Certification: Writing Forum - Email and Correspondence Etiquette Course AvMed Medical Terminology Course Certified -

Skills

  • Multi-line telephone skills
  • Meticulous and organized
  • Office equipment operations
  • Business operations understanding

Additional Information

From October 2022 to 2023 I have been doing temporary assignments as a receptionist including companies such as Smart Choice Partners an insurance firm and IMC property investment.

Timeline

Receptionist

Gordon And Partners
04.2023 - Current

Director of First Impressions

Phipps Reporting
11.2021 - 10.2022

Receptionist

Conviva Care Solutions
05.2019 - 10.2021

Care Connector

CONNECTOR PRESTIGE HEALTH CHOICE FROM
01.2014 - 02.2019

ADMISSION ASSISTANT

MARGATE HEALTH CENTER
01.2012 - 01.2014

COORDINATOR Utilization Management

Avmed Health Plans
01.1997 - 01.2012

Associates Degree -

Miami Senior High School, Miami Dade College

Certification: Dunn & Bradstreet Telephone Etiquette Clinic Certification: Writing Forum - Email and Correspondence Etiquette Course AvMed Medical Terminology Course Certified -

Lina Luhrsen