Lina Matosinho
Tampa,FL
Summary
Highly motivated Property Management professional with six years of experience overseeing real estate properties. Successful career in office management, leasing, maintenance coordination, vendor management and positive tenant relationships. Committed to using organizational and communication skills to support property managers, able to work under pressure and collaborate with a team, ready to bring knowledge and abilities to challenging roles with potential for long-term career advancement and success.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Wingate Management
Salem , NH
2023.04 - 2023.07
- Provided professional property management services, leveraging domain knowledge, experience and strong technical skills using Yardi and communication skills in serving more than 150 residents weekly.
- Administered tenant documentation, organized rental payment records, and managed lease agreements.
- Led property tours for potential tenants.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Implemented eviction procedures in compliance with state regulations.
- Oversaw resolution of resident concerns and expedited completion of maintenance tasks.
- Conducted daily inspections of the property to identify any needed repairs or improvements.
Assistant Property Manager
Maloney Properties
Hudson , NH
2022.01 - 2023.04
- Reported to Property Manager to assist with the management of 81 units, two buildings in Hudson City.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Collected monthly assessments, rental fees, deposits and payments.
- Explained policies and procedures to tenants and enforced rules.
- Processed applications received from prospective tenants verifying credit history, employment status.
Office Manager
CEM Construction
Boston , MA
2019.06 - 2021.11
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets, directing and managing payroll procedures.
- Organized and maintained filing and document management systems by coordinating and archiving files.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Education
BBA - International Business Management
Icesi University
Cali, CO02.2017
Certificate - Business Marketing
Long Island University
Greenvale, NY07.2017
Skills
- Leasing and sales
- Payment and rent collection
- Onsite tours
- Maintenance coordination
- Tenant relations and issue resolution
- Property inspections
- Yardi Software and Microsoft
- Multitasking and prioritization
- Strong communication skills
- Training & Development
- Team leadership
- Policy Enforcement
- Staff Management
- Vacant unit monitoring
Languages
Spanish
Native/ Bilingual
Portuguese
Full Professional
Timeline
Assistant Property Manager
Wingate Management
2023.04 - 2023.07
Assistant Property Manager
Maloney Properties
2022.01 - 2023.04
Office Manager
CEM Construction
2019.06 - 2021.11
BBA - International Business Management
Icesi University
Certificate - Business Marketing
Long Island University
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