LINA MAYORGA
Miami,FL
Summary
Dynamic Manicurist with distinguished knowledge of Nail Technician and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Nail Technician
LIVANAILS
New York, NY
08.2020 - Current
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Maintained customer records for future reference.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Ensured that safety protocols were followed during each service provided.
- Followed health regulations regarding sanitation practices throughout the salon.
- Promoted additional services to existing clients in order to increase revenue.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Attended continuing education courses related to nail care techniques.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Completed daily customer appointments and updated master schedule.
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Scheduled client appointments and accepted payments.
- Cleaned and sanitized tools and work environment.
Manicurist and Pedicurist
XUGAR NAILS SALON
New York, NY
06.2018 - 06.2020
- Provided manicures and pedicures to clients in a professional manner.
- Cleaned and sterilized tools and work areas before each client session.
- Applied base coats, nail polish colors, top coats, decals, gems, glitter as per customer requirements.
- Performed paraffin treatments for hands or feet to soften skin.
- Maintained inventory of supplies such as nail polishes, files and buffers.
- Recommended products or services based on individual needs of the customer.
- Assisted in maintaining cleanliness in the salon by wiping down surfaces with sanitizing solution after each client session.
- Educated clients on proper nail care techniques and product knowledge when necessary.
- Received payment from clients after providing services.
- Adhered to company policies regarding sanitation and hygiene standards.
- Demonstrated excellent communication skills while interacting with customers.
- Resolved guest complaints.
Cleaner Helper
ABM
New York, NY
10.2016 - 05.2018
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Collected trash from floors within hallways, bathrooms and work areas.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Restocked supplies, replacing toiletries, liners and soaps.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Replenished supply of hand soap, paper towels and other consumables.
Cleaning Team Leader
Navillus Contracting
New York, NY
01.2013 - 09.2016
- Developed and maintained a positive working environment for all team members.
- Assisted in the hiring and training of new cleaners.
- Supervised, monitored and evaluated the performance of cleaning staff.
- Ensured that all safety protocols were followed during cleaning operations.
- Swept and mopped floors, vacuumed carpets, and washed windows.
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Dusted surfaces in offices and classrooms to maintain a clean environment.
- Maintained janitorial equipment such as mops and brooms in good condition.
WAITRESS
MR. POLLO #2
New York, NY
10.2010 - 12.2012
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
Education
Nail Technician
Carrusel
COLOMBIA05-2006
Skills
- Infection controls
- Cuticle care
- Gel tips
- Manicures
- Nail Preparation
- Sanitation Procedures
- Sales proficiency
- Financial Administration
- Customer Service
- Manicure Design
- Foot Massage
- Team Collaboration
- Training and coaching
- Inventory controls
- Hand Massage
- Promotional planning
- Operations leadership
- Appointment management
- Nail Polish Application
Languages
Spanish
Professional
English
Limited
Timeline
Nail Technician
LIVANAILS
08.2020 - Current
Manicurist and Pedicurist
XUGAR NAILS SALON
06.2018 - 06.2020
Cleaner Helper
ABM
10.2016 - 05.2018
Cleaning Team Leader
Navillus Contracting
01.2013 - 09.2016
WAITRESS
MR. POLLO #2
10.2010 - 12.2012
Nail Technician
Carrusel