Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Billing Specialist position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Billing Specialist
Four Ways Logistics II, INC
04.2024 - 12.2024
Researched and resolved billing discrepancies to enable accurate billing.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked with multiple departments to check proper billing information.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Work closely with dispatch, sales, and accounting teams to resolve discrepancies and billing inquiries.
Review customer accounts for outstanding payments, and contact clients to follow up on overdue invoices.
Provide detailed reports on billing activities aged receivables, and collections status to management.
Reduced errors in financial records by conducting regular audits of billed accounts.
Business Administration Assistant
Wind Island LLC
05.2021 - 02.2024
Improved customer satisfaction by promptly addressing inquiries and resolving issues.
Streamlined office processes by implementing efficient filing and organizational systems.
Enhanced team productivity by providing administrative support and coordinating schedules.
Maintained accurate inventory records, proactively ordering supplies to avoid stock shortages.
Managed accounts payable/receivable processes, ensuring timely payments from clients while maintaining accurate financial records for the organization.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Administrative Assistant
Highway Transport Limo, INC
08.2008 - 12.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.