LINA PUENTES ALVERNIA
COLUMBUS,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Manager leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Onsite Manager
AJS
11.2021 - Current
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining clear communication throughout the project lifecycle.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Coordinated with subcontractors for timely completion of tasks, facilitating smooth project progression.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Effectively supervised staff of 120 personnel by implementing company policies and protocols, work rules and disciplinary actions
- Communicated best practices among on-site and external personnel to align efforts and goals.
Education
Bachelor of Science - Administrative Assistance And Secretarial Science
Ingabo Institute
Bogota, Colombia04.2016
Skills
- Onsite Support and Office Organization
- Organizational Systems and MS Office Suit
- Operational Standards and Efficiency,staff Manage
- Employee Timesheet Processing and reporting
- Administrative Support and Staffing Strategy
- Employee Performance Management System
- Constructive Feedback and Decision making
- Cross-cultural communication
Accomplishments
1 Year as Volunteer in The Technical College of Columbus in registration department
Additional Information
Currently studding English as second language.
Languages
Spanish
Native or Bilingual
Timeline
Onsite Manager
AJS
11.2021 - Current
Bachelor of Science - Administrative Assistance And Secretarial Science
Ingabo Institute
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