Lina Similien
HOMESTEAD,FL
Summary
Dynamic Lead Medical Assistant with extensive experience at BHMG Cardiology Group, excelling in patient care coordination and clinical leadership. Proven expertise in phlebotomy and vital signs monitoring, enhancing patient outcomes through effective communication and team building. Committed to maintaining HIPAA compliance while fostering a positive clinic atmosphere. Fluent in French and Haitian Creole.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
BHMG CARDIOLOGY GROUP, DOCTORS HOSPITAL
10.2022 - Current
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Lead Medical Assistant
UNIVERSITY OF MIAMI, OB-GYN
04.2008 - 10.2022
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Prepared and administered medications to alleviate patient symptoms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
Education
Associate of Science - NURSING
DADE MEDICAL COLLEGE
Homestead, FL11-2019
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Patient education and counseling
- Vital signs monitoring
- Phlebotomy expertise
- Professionalism and ethics
- Team building and supervision
- Patient care coordination
- CPR
- Prioritizing stat orders
- Patient assessments
- Fluent in French, Haitian Creole
Certification
- RMA - Registered Medical Assistant
- CNA - Certified Nurse Assistant
- BLS - Certification
Timeline
Lead Medical Assistant
BHMG CARDIOLOGY GROUP, DOCTORS HOSPITAL
10.2022 - Current
Lead Medical Assistant
UNIVERSITY OF MIAMI, OB-GYN
04.2008 - 10.2022
Associate of Science - NURSING
DADE MEDICAL COLLEGE
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