Lina Villada
White Plains,NY
Summary
Dynamic and dedicated hospitality professional with experience at Larchmont Shore Club and Fortina. Proven ability to enhance guest experiences through strong multitasking and efficient organization. Skilled in POS system operation and adept at managing reservations, ensuring smooth operations and high customer satisfaction. Committed to delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Larchmont Shore Club
07.2023 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Hostess
Fortina
09.2024 - 02.2025
- Greeted and seated guests, ensuring smooth flow of restaurant operations.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Coordinated with servers and kitchen staff to communicate guest needs effectively.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
High School Diploma -
White Plains High School
White Plains, NY06.2025
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Service prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Fortina
09.2024 - 02.2025
Wait Staff Member
Larchmont Shore Club
07.2023 - Current
High School Diploma -
White Plains High School