Lina Zeyada
Gahanna
Summary
Administrative professional with experience in HR operations, faculty credentialing, and office support. Hands-on experience with UKG HRIS for job postings and user support, along with strong proficiency in Microsoft Office Suite, Outlook, and Teams. Recognized for accuracy, confidentiality, and organizational skills that improve workflow, scheduling, and team communication.
Overview
7
7
years of professional experience
Work History
Credentialing & Scheduling Student Assistant
Franklin University
11.2022 - 05.2025
- Supported HR operations by maintaining faculty credentialing records and updating documentation.
- Coordinated scheduling, meetings, and document delivery using Microsoft Teams and Outlook.
- Assisted with UKG HRIS by uploading job descriptions and troubleshooting sign-in/out issues.
- Managed digital archiving and document control to ensure compliance and accuracy.
- Responded to faculty and staff inquiries via phone and email, providing timely administrative support.
Indoor Sales & Administrative Assistant
SRV General Supply & Facility Management
06.2022 - 09.2022
- Conducted outbound B2B calls to introduce SRV’s office supply and facility management products to companies.
- Managed product inventory and stock levels, maintaining accurate records through spreadsheets and internal systems.
- Updated and maintained the company website with product listings, pricing, and availability to support client orders.
- Prepared invoices, uploaded documentation, and coordinated client onboarding processes.
- Assisted with order processing workflows, generating reports on inventory and client activity to support management decision-making.
Customer Care Representative
New Avenue Real Estate Consultancy
02.2021 - 06.2022
- Assisted clients in finding suitable property options based on their needs and preferences.
- Coordinated and conducted property viewings, ensuring smooth scheduling and follow-ups.
- Communicated professionally with clients to provide information and respond to inquiries.
- Maintained client contact records and updated property listings to support sales activities.
- Supported office operations by coordinating appointments and preparing property-related materials.
Sales & Administrative Assistant
Your Home Real Estate Consultancy
01.2020 - 09.2020
- Offered clients suitable property options and organized property visits.
- Prepared contracts, lease agreements, and closing paperwork for transactions.
- Coordinated property closings with lawyers and banks, ensuring compliance.
- Managed documentation and maintained updated property records.
- Scheduled client appointments and provided administrative support for daily operations.
Medical Coordinator
Saint Mary Clinic
04.2018 - 05.2018
- Fostered a welcoming environment for patients, enhancing their comfort and satisfaction during visits.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, Ohio06.2025
Bachelor of Business Administration - undefined
Canadian International College CIC
01.2022
High School Diploma - undefined
The International School of Kenana ISK
01.2018
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Microsoft Teams (collaboration & scheduling)
- UKG (HRIS system – job postings, access support, documentation)
- Data Entry & Record Management
- Digital Archiving & Document Control
- Scheduling & Calendar Management
- Communication (written & verbal, professional correspondence)
- Problem Solving & Process Improvement
- Time Management & Prioritization
- Confidentiality & Professionalism in HR/Administrative Settings
LANGUAGES
Arabic (Native)
English (Highly proficient)
Deutsch (Novice)
Training
- SELF AWARENESS & GOAL SETTINGS - Canadian International College (CIC)
- PLANNING TECHNIQUES & MIND MAPPING - Canadian International College (CIC)
- PRESENTATION & COMMUNICATION SKILLS - Canadian International College (CIC)
Timeline
Credentialing & Scheduling Student Assistant
Franklin University
11.2022 - 05.2025
Indoor Sales & Administrative Assistant
SRV General Supply & Facility Management
06.2022 - 09.2022
Customer Care Representative
New Avenue Real Estate Consultancy
02.2021 - 06.2022
Sales & Administrative Assistant
Your Home Real Estate Consultancy
01.2020 - 09.2020
Medical Coordinator
Saint Mary Clinic
04.2018 - 05.2018
Bachelor of Business Administration - undefined
Canadian International College CIC
High School Diploma - undefined
The International School of Kenana ISK
Bachelor of Science - Business Administration
Franklin University
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