Summary
Overview
Work History
Education
Certification
REFERENCES
Timeline
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Linai White

Bedford,TX

Summary

Detail-oriented and proactive professional with experience in team leadership, staff training, and cross-functional collaboration. Skilled in managing day-to-day operations, resolving client concerns, and streamlining communication to enhance overall efficiency. Proven ability to mentor employees, support organizational goals, and maintain high standards of service and workplace organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Trainer

Pup Hub Boarding
09.2022 - 07.2025
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Team Trainer

Chick-fil-A
12.2021 - 07.2022
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated closely with management to identify areas for improvement within the efficiency of service, leading to increase in sales.

Team Leader

Schlotzsky's Deli
06.2020 - 11.2021
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Managed and motivated employees to be productive and engaged in work.

Education

High School Diploma -

Lawrence Dale Bell High School
Hurst, TX
06-2021

Certification

  • Cosmetology License - May, 2024 - current

REFERENCES

  • Heather Rodgers - owner/manager of Pup Hub Boarding - 214-763-1131
  • Linsey Spring - instructor at Salon Boutique Academy - 214-971-6834
  • Hailey Doss - manager at Pup Hub Boarding - 817-307-9693

Timeline

Trainer

Pup Hub Boarding
09.2022 - 07.2025

Team Trainer

Chick-fil-A
12.2021 - 07.2022

Team Leader

Schlotzsky's Deli
06.2020 - 11.2021

High School Diploma -

Lawrence Dale Bell High School

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Linai White