Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lina Maria Real

Valrico,FL

Summary

Energetic and highly organized professional with talent for streamlining office operations and improving efficiency. Possesses knowledge of office management principles and exceptional proficiency in coordinating schedules and managing administrative tasks. Dedicated to optimizing workflow and enhancing productivity, with knowledge of team leadership and process, efficiency and service quality across various environments, using strategic planning and resource allocation to drive operational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Adult Caregiver

Active Assisted Living - ALF
08.2024 - Current
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
  • Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
  • Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
  • Managed medication schedules for multiple patients, ensuring proper dosages and adherence to prescribed regimens.
  • Maintained detailed records of patient progress, enabling accurate evaluation of care plan effectiveness.
  • Assisted patients with self-administered medications.

Preparation Cook

Epicurean Group
01.2022 - 12.2022
  • Communicated effectively with line cooks regarding ingredient availability ensuring smooth transition from prep cook stage to final plating.
  • Increased kitchen productivity by cross-training in different prep stations, allowing for seamless coverage during employee absences.
  • Minimized equipment downtime by conducting routine maintenance checks and promptly reporting any issues to management.
  • Ensured timely completion of orders through effective time management skills and prioritizing tasks during peak hours.
  • Supported culinary staff with additional tasks as needed, demonstrating flexibility and adaptability in various roles.

Commercial and Administrative Executive

Agencia De Viatges & Turisme SAS
03.2018 - 11.2019
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
  • Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
  • Ensured compliance with industry regulations by maintaining up-to-date records.
  • Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.

Comercial and Administrative Asistant

Fresh Water Market
11.2015 - 01.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Receptionist - Guest Service

Hotel Movich Buró 26
06.2015 - 10.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Enhanced visitor experience by providing detailed information and assistance as needed.

Human Resources Assistant

Expreso Viajes Y Turismo
03.2011 - 08.2011
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Maintained compliance with labor laws by conducting regular audits of HR practices and documentation.
  • Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.

Education

Bachelor's Degree - Tourism And Hotel Business Administration

Fundación Universitaria Los Libertadores
Bogotá, Colombia
03-2014

Skills

  • Administrative Support
  • Business Administration
  • Customer service
  • Strong Problem Solver
  • Computer Proficiency
  • Office Management
  • Meticulous attention to detail
  • Documentation and control review
  • Data Entry
  • Communication skills

Certification

  • Self -Administration of medication
  • CPR/AED Certification


Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Adult Caregiver

Active Assisted Living - ALF
08.2024 - Current

Preparation Cook

Epicurean Group
01.2022 - 12.2022

Commercial and Administrative Executive

Agencia De Viatges & Turisme SAS
03.2018 - 11.2019

Comercial and Administrative Asistant

Fresh Water Market
11.2015 - 01.2018

Receptionist - Guest Service

Hotel Movich Buró 26
06.2015 - 10.2015

Human Resources Assistant

Expreso Viajes Y Turismo
03.2011 - 08.2011

Bachelor's Degree - Tourism And Hotel Business Administration

Fundación Universitaria Los Libertadores

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Lina Maria Real