Lin Aung Thit
Brooklyn , NewYork,USA
Summary
I am working IT industry with over 10 years of experience. PCs support and Hardware Replacement, Calculate Hardware Lifespan and Windows compatibility. Support with Team Viewer software and Troubleshooting about what they requested. Managing Branch Office computers through Active Directory, including Group Policy, Windows Updates, and System Security, Showcase a diverse skill set. These experiences demonstrate the ability to handle remote administration, ensure system compliance, and enhance security measures. When discussing my achievements, consider emphasizing specific improvements or optimizations I implemented in these areas. It's valuable information for potential employers looking for someone with piratical, hands-on experience in Active Directory Management.
Overview
7
7
years of professional experience
Work History
System Administrator Level 3 Support (DC Infra Engineer, Assistant IT Manager)
KBZ Bank ICT Head Office (DataCenter)
05.2016 - 03.2023
- IT support for 450 branches with staff and PC issues
- Cloud AD Server (AWS), On-Premises Server Administrator
- AD Server Administration, Authentication AD with mobile app
- Office Users, PCs, Network Troubleshooting & Helpdesk Support
- All Branch AD Administrator, CEO Office, HO Office IT Administrator
- UAT Testing, VM Ware, OS Troubleshooting, PC and Laptop Device Analysis.
- Developed and implemented strategies to streamline office operations
- Organized resources, records, and personnel to accomplish aggressive targets
- Analyzed and managed software patches and versions necessary for successful operating system upgrades
- Created and distributed agendas for meetings and conference calls as part of meeting preparation
- Performed troubleshooting and maintenance of existing network systems
- Efficiently resolved myriad technical issues concerning software installation and network connectivity
- Assisted manager in all aspects of business operations
- Worked effectively in both independent and team environments to exceed IT goals
- Monitored and ordered supplies and materials to keep office well-stocked
- Worked with various departments on integrating new processes for software and manual usage
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity
Freelance Computer Service Technician
IT Support
06.2010 - 04.2023
- Troubleshoot customers' online computer problems
- Maintain and monitor IT solution programs
- Execute all office desktop and laptop configurations
- Maintain and service all computers
- Organize computer group workshops with office staff training.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
- Used diagnostic tools to identify hardware failures and replace non-functional components
- Performed installation, maintenance, and repair for complex internal computer hardware and various software applications
- Executed technology implementation projects with minimal downtimes and business disruptions
- Demonstrated increased knowledge of company products and equipment
- Developed detailed maintenance schedules for Desktop computer equipment to maximize equipment lifetimes
- Performed maintenance duties and safely handled chemicals and solutions
- Diagnosed and resolved malfunctions in computers, office machines, and automated teller machines
- Performed installation, maintenance, and repair for complex internal computer hardware and various software applications
- Explained technical information in clear terms to promote better understanding for non-technical users
IT Specialist
MASTECH IT Services
02.2009 - 03.2010
- Service and maintenance of company office and Computer School
- Handle all on-call computer troubleshooting
- Improvement of virus definitions and disinfections
- Service processing for on-call customers
- Administration and management of Cyber Cafe
- Check computer capabilities and performance.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Explained technical information in clear terms to promote better understanding for non-technical users
- Performed server backups and changed and replaced backups in SAN Storage
- Monitored systems in operation and quickly troubleshot errors
- Patched software and installed new versions to eliminate security problems and protect data
Asst. IT Manager
Louis Cruise Lines ( Greece )
05.2007 - 08.2008
- Manage and service all computer hardware and software systems
- Maintain local area network and internet
- Manage Cyber-cafe shop
- Provide computer training to new staff.
- Managed life cycle replacement of hardware and software
- Analyzed network security and current infrastructure, assessing areas in need of improvement
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Identified issues, analyzed information, and provided solutions to problems
- Organized and detail-oriented with strong work ethic.
Producer of TV Programs, Language Translator, IT Technician
Forever - BECtero
06.2012 - 12.2015
- Research and produce daily and weekly TV programs for broadcast on MRTV-4 networks
- Assist foreign and local staff with translations and transportation
- Establish and develop computer and camera interface units for TV production
- Create computer graphics design for TV programs
- Maintain Macintosh computer devices connected to editing machines
- Assist staff with data downloads and troubleshoot company computers.
- Evaluated live broadcasts to assess signal strength and compliance with FCC standards
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, and Cards Reader.
- Managed system-wide operating system and software deployments as well as related software upgrade problems
- Evaluated company documentation to verify alignment with regulatory requirements
Education
Microsoft Certified IT Professional - Diploma in IT
MICT Park Microsoft Training
Hlaing Township , Yangon ( Myanmar ) 02.2013
BBA - Business Management
University of Distance Education North Dagon
UDE , Dagon , Yangon 05.2006
Skills
- I can speak English fluently, Teamwork and Flexible in work environments eager to work and aim to make challenges for working Can Negotiate with any person and well disciplined
- I have a focused mind in PC troubleshooting and extensive experience skill about work
Profile
An innovative and highly experienced with proven IT skills., Fluent in Burmese language and excellent in spoken and written English., Highly experienced and innovative with both PC and Macintosh computer hardware, software and network requirements., Specialized in computer troubleshooting., Knowledgeable in business management practices., Fully familiar with many globalization study programs., Excellent communications skills., Can work on own initiatives or as part of a team., Skilled at developing and motivating team objectives., Dedicated to keeping updated with all IT and computer systems., Ambitious, hardworking and self-disciplined., Sociable with a good sense of humor., An excellent team player, outgoing, get along well with other people., Experienced in Computer Graphic Design., Well-traveled, Ambitious, self-discipline, hardworking, sociable and always be a good team player with 5 years' experience in IT skills and computer networking skills & 12 years - Driving Experience., Speaks English and Myanmar fluently, other interests include listening to music.
Educational Qualifications
Microsoft Certifications - Certified Technician (MCT); Technology Specialist (MCTS); Server Administrator Active Directory (MCAD); Network Infrastructure (MCNI); Application Infrastructure (MCAI); Enterprise Administrator (MCEA); IT Professional (MCITP), Cisco Certified Network Associate (CCNA) - Net Info, Certificates of Competence (KMD) - ComTIA; Network Admin; IT Visual A+ N+ C+; IT Visual C++; Database Mgmt System, Certificate of Achievement - Desktop Publishing Course (TECH), CompTIA A+. IT Professional Accomplishment A+; Network Cybercafé Management, Workgroup Computer Centre - Microsoft Certified Azure Cloud Fundamentals, VM Ware Professional Specialist (VCP 7.0), Certificate of General Proficiency English - Yangon University Myanmar, Bachelor of Business Management (BA.BM) - Dagon University
Personal Information
- Citizenship: Myanmar (Burma)
- Date of Birth: 10/02/82
- Gender: Male
Timeline
System Administrator Level 3 Support (DC Infra Engineer, Assistant IT Manager)
KBZ Bank ICT Head Office (DataCenter)
05.2016 - 03.2023
Producer of TV Programs, Language Translator, IT Technician
Forever - BECtero
06.2012 - 12.2015
Freelance Computer Service Technician
IT Support
06.2010 - 04.2023
IT Specialist
MASTECH IT Services
02.2009 - 03.2010
Asst. IT Manager
Louis Cruise Lines ( Greece )
05.2007 - 08.2008
Microsoft Certified IT Professional - Diploma in IT
MICT Park Microsoft Training
BBA - Business Management
University of Distance Education North Dagon
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