Medical Administrator Assistant
Northwest Return to Work
2023 - Current (2 years & 5 months)
Hi, I’m
LINCE BARRERA
Lynnwood,WA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Northwest Return to WorkWA
Medical Administrator Assistant
2023 - Current (2 years & 5 months)
Job overview
- Reviewed medical records and prepared reports summarizing patient information.
- Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
- Organized and maintained filing systems for patient records in accordance with HIPAA regulations.
- Assisted physicians with scheduling appointments, maintaining calendars, and coordinating referrals.
- Performed daily administrative tasks such as answering phones, responding to emails, photocopying documents.
- Maintained contact databases for referral sources such as hospitals and clinics.
- Developed positive relationships with internal customers through effective communication techniques.
- Coordinated special projects as assigned by management staff.
RadNetLos Angeles, CA
Lead Patient Service Representative
2021 - 02.2023
Job overview
- Provided leadership, guidance and support to the patient care team.
- Coordinated with physicians, nurses, insurance companies and other healthcare personnel to ensure appropriate care for patients.
- Monitored patient flow throughout the facility to ensure that all patients receive prompt attention.
- Assisted in scheduling appointments, tests and procedures for patients as needed.
- Communicated regularly with patients regarding their progress and treatment goals.
- Reviewed charts prior to visits or treatments to ensure accuracy of documentation.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Demonstrated flexibility during changes to patient care practice.
- Trained new medical and facility staff.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Sprouts FarmerLos Angeles, CA
Cashiering Team Lead
2017 - 2021 (4 years)
Job overview
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Assisted other departments when needed by providing additional support during busy periods.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
Education
Cal State University, Los AngelesLos Angeles, CA
Bachelor of Science from Business Administrator Human Resources Management
12.2020
Santa Monica CollegeLos Angeles, CA
Associate of Science from Business Administration And Management
12.2016
Los Angeles High SchoolLos Angeles, CA
High School Diploma
06.2012
Skills
- Scheduling expertise
- Document Management
- Bookkeeping support
- Office Supply Management
- Staff Management
- File Maintenance
- Report Preparation
- Database entry
- Spreadsheet development
- Document Scanning
- Administrative Support
- Scheduling
- Billing and coding
- Scanning and copying
- Time Management
- Computer Skills
- EMR Software
- Problem-Solving
- Multitasking and Organization
- HIPAA Compliance
- Patient Charting
- Understanding of medical terminology
- Patient Screening
Additional Information
Friendly/ Able to work in group Fast Learner/ Fast worker Ability to work in any situation
Timeline
Lead Patient Service Representative
RadNet
2021 - 02.2023
Cashiering Team Lead
Sprouts Farmer
2017 - 2021 (4 years)
Cal State University, Los Angeles
Bachelor of Science from Business Administrator Human Resources Management
Santa Monica College
Associate of Science from Business Administration And Management
Los Angeles High School
High School Diploma
Languages
Bilingual English/Spanish
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