Lincoln Allen

Critical thinking : Determine solutions to efficiently resolve issues. Assess and identify damages and recommend options to assist with mitigation.

Communication: Inform and periodically update management,chief engineers, residents and homeowners about mitigation process. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Arrange time frame for Appointments and adjust periodically as necessary. Dispatch on call crew after receiving service call from customer. Input information into online systems to start a insurance claim,access documents and organize other important information. Organize,instruct and assure technicians complete job duties. Write daily detailed reports of property condition/progress daily.

Field Work : Available and Quick response time to emergency based calls. Comfortable with extreme unexpected conditions. excell in multitasking,assessing damages and quickly process information. Perform inspections, Identify property damages and document condition. Follow industry standards/protocols and procedures to assure safety and solutions. Use machines and specialized equipment to assist with the restoration process. Load/unload vans and relocate heavy equipment. e Set localize containment to create drying chamber of to isolate specific area from other areas.

Use chemical/solutions to thoroughly Sanitize and clean contaminated areas. Controlled demolition; use tools to Neatly Remove baseboards, drywall, built in cabinetry,furniture,wood/carpet flooring and other building materials,set up equipment inside area as convenient and effective as possible .

Customer service and sales skills. Punctual; following set scheduling adjust to change daily.

Operating tow truck, hauling/transporting vehicles.

Gather documents : Follow procedures and legal guidelines to complete sale/transaction; Review car titles, customers information, car service records, owner's manual, and warranty information. Transfer car title and apply for temporary plates.

Prepare vehicle: Conduct a full vehicle inspection by running various test,take detail pictures and document condition. Remove or install license plates and refill all vehicle fluids. Assure vehicle is cleaned inside out for customer satisfaction; cater to customer specific request. Built customer loyalty and retention by delivering excellent shopping experiences.

Inventory: Use online systems to organize and locate vehicles and vehicle keys.

Customer service : Communicate with buyers/sellers via phone or email to assist with buy,sell or trade Process. Request and send documents necessary to complete transaction.

Schedule delivery/ pick up and Adjust to time change if customers request; Assure on time delivery.

Truck/hauler Operator : perform full inspection, refill fluids and document condition. Use Manuel operation to control truck lift,Use straps to secure vehicle in transport,Load vehicle onto and off of truck lift. Drive a 1-2 car hauler from one location to another.