Summary
Overview
Work History
Education
Skills
Timeline
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Lincoln Daley

UPS Seasonal Worker
Covington,GA

Summary

With a proven track record at Unifi, I excel in enhancing customer satisfaction and loyalty through exceptional assistance techniques and disability awareness. My background spans from meticulous housekeeping at Westin Hotel to efficient wheelchair maneuvering, showcasing my physical strength and commitment to safety. I thrive in dynamic environments, consistently delivering superior service and operational excellence. Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.

Overview

12
12
years of professional experience

Work History

Wheelchair Assistant

Unifi
Atlanta, USA
11.2024 - Current
  • Entered customer transaction information into company databases
  • Provided product information to customers and aligned products with customer needs to boost satisfaction
  • Used knowledge of company products and services to recommend solutions to customers
  • Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.

UPS Seasonal Worker

UPS Freight
Jonesboro, USA
11.2023 - 01.2024
  • Provided information and knowledge on product features and related items to increase sales
  • Cross-sold products to increase garden purchases
  • Directed customers to other merchandise located within store
  • Received, unloaded and stocked shelves with transferred or new merchandise
  • Followed established guidelines for picking orders accurately.
  • Organized warehouse space for efficient storage of products.

Garden Associate

Walmart
Conyers, USA
03.2021 - 07.2022
  • Coordinated purchasing and delivery of items to customers
  • Fostered high-level of customer service and satisfaction to drive loyalty
  • Helped customers in finding unique items to fit their individual style
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers to determine wants or needs.

Customer Host/Online Personal Shopper/ Order Fulfi

Walmart
Covington, USA
11.2020 - 07.2022
  • Answered questions regarding store and merchandise
  • Placed special orders, submitted online orders, or contacted other stores to find desired items
  • Provided exemplary service by anticipating customer needs, responding promptly to requests and showing appreciation for their patronage.
  • Greeted and assisted customers to foster positive experiences.

House Keeper

Westin Hotel
Atlanta, USA
03.2013 - 12.2020
  • Followed infection control and universal procedures, maintaining sanitary environment
  • Managed facility inventories by restocking cleaning solutions and linens
  • Disinfected and deep cleaned upholstered furniture and carpets
  • Organized work schedules according to room location and size
  • Greeted guests in a friendly and professional manner.
  • Resolved guest concerns and issues quickly and effectively.
  • Prepared tables for service by setting up linens, silverware, and glassware.

Education

High School Diploma -

Maggotty High School
St. Elizabeth, Ja
07.1977

Skills

  • Decor painting
  • Safety awareness
  • Disability awareness
  • Assistance techniques
  • Housekeeping duties
  • Professional boundaries
  • Physical strength
  • Client confidentiality
  • Transfer skills
  • Transportation assistance
  • Wheelchair maneuvering

Timeline

Wheelchair Assistant

Unifi
11.2024 - Current

UPS Seasonal Worker

UPS Freight
11.2023 - 01.2024

Garden Associate

Walmart
03.2021 - 07.2022

Customer Host/Online Personal Shopper/ Order Fulfi

Walmart
11.2020 - 07.2022

House Keeper

Westin Hotel
03.2013 - 12.2020

High School Diploma -

Maggotty High School

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Lincoln DaleyUPS Seasonal Worker