Summary
Overview
Work History
Education
Skills
Timeline
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Lincoln Johnson

Blue Springs,MO

Summary

Detail-oriented Quality Control Inspector with proven skills in visual inspection and audit coordination. Expertise in implementing corrective actions to enhance product quality and optimize processes.

Overview

8
8
years of professional experience

Work History

Quality Control Inspector

Honeywell FM&T
10.2023 - Current
  • Conducted thorough inspections of products to ensure compliance with quality standards and specifications.
  • Identified defects and non-conformities, implementing corrective actions to enhance product quality.
  • Collaborated with production teams to optimize inspection processes and reduce rework rates.
  • Utilized precision measurement tools and equipment to assess product performance and durability.

Customer Service Representative

CVS Aetna
11.2018 - 10.2023
  • Managed high-volume calls, ensuring accurate information dissemination and customer satisfaction.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Trained new team members on company policies and customer service protocols.
  • Collaborated with cross-functional teams to streamline processes and enhance service delivery.

Education

High School Diploma -

Hickman Mills
Kansas City, MO

Skills

  • Quality control
  • Product inspection
  • Visual inspection
  • Product inspection
  • Corrective actions
  • Quality processes
  • Equipment calibration
  • Quality audits
  • Safety protocols

Timeline

Quality Control Inspector

Honeywell FM&T
10.2023 - Current

Customer Service Representative

CVS Aetna
11.2018 - 10.2023

High School Diploma -

Hickman Mills