Detail-oriented Quality Control Inspector with proven skills in visual inspection and audit coordination. Expertise in implementing corrective actions to enhance product quality and optimize processes.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
Honeywell FM&T
10.2023 - Current
Conducted thorough inspections of products to ensure compliance with quality standards and specifications.
Identified defects and non-conformities, implementing corrective actions to enhance product quality.
Collaborated with production teams to optimize inspection processes and reduce rework rates.
Utilized precision measurement tools and equipment to assess product performance and durability.
Customer Service Representative
CVS Aetna
11.2018 - 10.2023
Managed high-volume calls, ensuring accurate information dissemination and customer satisfaction.
Resolved customer inquiries through effective communication and problem-solving techniques.
Trained new team members on company policies and customer service protocols.
Collaborated with cross-functional teams to streamline processes and enhance service delivery.