Lincoln Rivera
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Automotive technician trainee
CJ Tire And Auto
Exton, Pennsylvania
08.2025 - Current
- Ensured clean and organized work environment to promote safety and efficiency.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Assisted in tire installation, balancing, and rotation processes.
- Performed routine maintenance on various vehicle types and models.
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Executed battery installations to improve vehicle performance and reliability.
- Performed cabin and air filter installations to enhance air quality and vehicle comfort.
Security Officer
Dorney Park
Allentown, Pennsylvania
05.2025 - 08.2025
- Monitored guest activities to ensure safety and security throughout the park.
- Conducted regular patrols to identify and address potential safety hazards.
- Assisted guests with inquiries and provided directions within the park.
- Responded promptly to incidents, ensuring proper protocols were followed.
- Enforced park rules and regulations to maintain a safe environment for all.
- Documented incidents and prepared reports for management review.
- Engaged with guests to promote a friendly and secure atmosphere in the park.
Customer Service Representative
AutoZone
Exton, PA
04.2024 - 05.2025
- Assisted customers in finding automotive parts and accessories.
- Handled customer inquiries and resolved issues effectively.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized inventory displays within the store.
- Monitored stock levels and reported shortages to management.
- Provided guidance to new employees on customer service procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Pennsylvania State Emmisons - Automotive
Universal Technical Institute
Exton, PA 08.2025 - 06.2026
Lehighton Area High School
Lehighton, PASkills
- Vehicle maintenance
- Diagnostic tools
- Customer service
- Safety protocols
- Inventory management
- Effective communication
- Team collaboration
- Strong work ethic
- Changing oil
- Safety awareness
- Brake system repair
- Preventive maintenance services
- Wheel alignments
- Changing tires
- Software updates
- Suspension systems understanding
- Heavy lifting
- Oil change services
Languages
Spanish
Native/ Bilingual
Certification
- Pennsylvania state emissions license
Timeline
Automotive technician trainee
CJ Tire And Auto
08.2025 - Current
Pennsylvania State Emmisons - Automotive
Universal Technical Institute
08.2025 - 06.2026
Security Officer
Dorney Park
05.2025 - 08.2025
Customer Service Representative
AutoZone
04.2024 - 05.2025
Lehighton Area High School