Summary
Overview
Work History
Education
Skills
Timeline
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Linda Acosta

Linda Acosta

Lancaster,CA

Summary

Goal driven, energetic, and well-presented sales consultant with a proven track record of meeting store sale targets while retaining customers loyalty. Hardworking, able to communicate effectively with people from all backgrounds and able to present products in a structured professional way, face to face with customers. Comfortable working in fast paced, growth orientated work environment and have experience of selling fast moving consumer goods/electronics.

Knowledgeable Dispatcher with Cemax 4 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Overview

16
16
years of professional experience

Work History

Dispatcher

Cemax
Littlerock, CA
08.2016 - 03.2022
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Scheduled loads according to priority and available equipment.
  • Reported delays, accidents or other traffic and transportation situations.
  • Supervised driver dispatching, route planning and vehicle tracking for over [Number] drivers.
  • Managed daily delivery and work schedules to maximize coverage.
  • Advised personnel about accidents, weather conditions or other hazards.

Lead Sales Consultant

Sprint
03.2015 - 08.2016
  • Deliver an outstanding store experience that provides customer loyalty
  • Meet and exceed key performance goals
  • Provide a total sales solution to customers for any of their mobile wireless needs
  • Identify the right solutions for customer billing, technical, and account issues.

Shift Manager

Supercuts
03.2015 - 12.2015
  • Managed inventory for all shifts and ordered supplies based on need
  • Trained and mentor new employees on company procedures and customer service
  • Delegated daily, weekly and monthly tasks by outlining shifts duties to keep team members informed of their duties
  • Motivated team member with positive reinforcement.

Sales Associate

RadioShack
09.2008 - 03.2012
  • Achieving and exceeding sale goals by promoting current promotions and demonstrating use/operating new products and services
  • Greeting every customer with enthusiasm and energy to make them feel welcome and appreciated
  • Offering add-ons to go with their main product to exceed and complete their solutions
  • Store operation including stocking, cleaning, merchandising and other duties as needed.

Leasing Consultant

Villa Sierra Apartments
03.2006 - 09.2006
  • Show and lease apartments
  • Complete lease forms and collect rentals deposit
  • Develop full knowledge of application information requirements
  • Screening processes policies regarding rentals.

Education

Skills

  • Exceptional customer service
  • Cash handling expertise
  • Superb interpersonal skills
  • Conflict resolution
  • Fluently Bilingual(Spanish/English)
  • Sales experience/sales techniques
  • Excellent organizational skills
  • Dependable
  • Flexible schedule
  • People person
  • Dispatch Coordination
  • Adjusting Routes
  • Stress Tolerance
  • Verifying Coverage
  • Schedule Coordination
  • Data Entry

Timeline

Dispatcher

Cemax
08.2016 - 03.2022

Lead Sales Consultant

Sprint
03.2015 - 08.2016

Shift Manager

Supercuts
03.2015 - 12.2015

Sales Associate

RadioShack
09.2008 - 03.2012

Leasing Consultant

Villa Sierra Apartments
03.2006 - 09.2006

Linda Acosta