Linda Aleman
Overview
24
24
years of professional experience
Work History
Senior Employment Specialist
Express Employment Professionals
07.2016 - 02.2024
- Administer full talent acquisition cycle with drafting job descriptions, request forms, and enter job requisition details, posting positions on the web,screening applicants for minimum and preferred requirements, coordinate interviews, follow up with job applicants throughout the interview phase, perform hire and onboarding tasks for new hires.
- Determines best avenue in recruiting (advertising, direct contact, employee referrals, research organizations, job fairs, internet, etc.). Notifies applicants of consideration or rejection.
- Managed and improved all aspects of the interview process through the development and implementation of structured interview guides tailored to each role's unique requirements, and matched job openings to job candidates.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Collaborated cross-functionally with colleagues to develop targeted initiatives aimed at enhancing employee engagement, diversity, and inclusion.
- Conducted training sessions for hiring managers on effective interviewing techniques, unconscious bias awareness, legal compliance in recruiting practices, among others.
- Implemented data-driven approach to talent acquisition strategies by leveraging metrics to evaluate recruitment performance continuously.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies.
- Work with contracted employers to understand their needs.
- Pre-screened resumes prior to sending to contracted employers/hiring managers for consideration.
- Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
- Optimized employer branding efforts by creating engaging content for company career pages, social media platforms, and other marketing channels.
- Responsible for writing job postings and job descriptions for boards.
- Developed and maintained strong working relationships with employers, and hiring managers to foster partnerships that produced consistent results.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Work with candidates to understand their skill set, administer skill tests to candidates, and conduct mock interviews
- Coordinated the hiring process, including conducting I-9 employment verification, pre-employment background checks, MVR reports, drug screening, reference checks, negotiating salary offers, issuing job confirmation letters, and other internal communications.
- Maintained applicant information in the Application Tracking System ensuring job postings are up-to-date and complete.
- Collaborated with managers to identify, reviewed, and address employee relations issues.
- Maintained and audited personnel files.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs, and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
- Developed and maintained courteous and effective working relationships.
Administrative Assistant
Brown Spas
04.2013 - 08.2015
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed paper and electronic filing systems by routing various documents, taking messages, managing incoming and outgoing mail and packages to record, dispatch, or distribute to correct recipient.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Treatment Coordinator
Rocklin Family Dental
02.2012 - 01.2013
- Conducted patient intake interviews, recording and documenting relevant information.
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
- Streamlined dental office operations through efficient scheduling and coordinating appointments.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
Senior Sales Marketing Representative
LM Finanacial Insurance
09.2008 - 12.2011
- Managed 10 major carrier accounts statewide and built a great rapport with each regional liaison.
- Managed a portfolio of high-value accounts, resulting in long-term business partnerships and repeat customers.
- Tracked all appointment applications, client enrollments from submittal to approval, made sure all commissions were received for payments to agency and brokers.
- Managed database and files on all business submitted thru each carrier, oversaw vendor management processes to ensure timely delivery of high-quality marketing materials within budget constraints.
- Responsible for recruiting and bringing new agents on board with the agency.
- Established and managed relationships with external data providers and research vendors.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built diverse and consistent sales portfolio.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
Regional Sales Manager
BISYS Insurance Services
05.2000 - 03.2008
- Receives and reviews new insurance applications for missing information, i.e., forms, signatures, policy criteria, etc., prior to submission to the insurance carrier.
- Orders, and reviews underwriting requirements including Attending Physician Statements, Inspection Reports, Motor Vehicle Reports, supplemental forms and other medical requirements for submission to the carrier.
- Conducts regular follow-up via phone primarily and email and/or fax secondarily, on all outstanding underwriting requirements.
- Organized and prioritized workload to ensure case is processed, issued, and placed in a timely manner while maintaining frequent communication to manage all broker expectations appropriately.
- Maintain internal processing database to document work activity and communication on all assigned cases.
- Responsible for reviewing issued insurance policy for accuracy before mailing to insurance agent.
- Follow-up with insurance agents on policy delivery requirements, including application amendments, health statements, and insurance premium, to ensure policy is placed within specified timeframe.
- Executed successful marketing campaigns, product demonstrations to generate new business, to expand clientele base, and capture more sales.
- Participated in sales calls with direct reports to strengthen broker relationships and uncover possible opportunities for growth.
- Increased regional sales by implementing strategic marketing plans, contacted and nurtured key client relationships.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Education
Associate Degree in Nursing - Nursing
Sierra College
Rocklin, CALegal Secretary Diploma - Legal Assistant
MTI Business College
Sacramento, CA06.1995
Skills
- Records Management
- Conflict Management
- Referral Coordination
- Resume Writing
- Career development expertise
- Diverse groups presentations
- Workforce Development
- Employer Relations
- Interview coaching
- Data-driven decision-making
- Recruiting
- Client Relationship Building
- Strong negotiation
- Training Coordination
- Leadership Training and Development
- Applicant Tracking Systems
- Employment Record Verification
- Work authorizations
- Unemployment Claims
- Personnel Recruitment
- Executive Recruiting
- Recruitment Marketing
- Candidate Sourcing
- Negotiation Tactics
- Accident Investigations
- Statistical Data Analysis
- Candidate pipeline management
- Social Media Recruiting
- Contract Negotiation
- Salary and benefits negotiations
- Human Resources Operations
- Microsoft Office
- Google Drive
- Time Tracking and Payroll Administration
- Database Maintenance
- Pre-Employment Screening
- Drug Testing
- Task Prioritization
- Cultural Awareness
Timeline
Senior Employment Specialist
Express Employment Professionals
07.2016 - 02.2024
Administrative Assistant
Brown Spas
04.2013 - 08.2015
Treatment Coordinator
Rocklin Family Dental
02.2012 - 01.2013
Senior Sales Marketing Representative
LM Finanacial Insurance
09.2008 - 12.2011
Regional Sales Manager
BISYS Insurance Services
05.2000 - 03.2008
Associate Degree in Nursing - Nursing
Sierra College
Legal Secretary Diploma - Legal Assistant
MTI Business College