Linda Alvarado-Washington

• Perform complex H.R
• Specialist work tasks require application of laws, policies, procedures, and specialized terminology
• Train, assign, review and evaluate work of subordinates
• Prepare and process reports requiring review of complex source material and thorough familiarity with policies, procedures, terminology, and various applicable laws
• Assist agencies, including but not limited to courts, schools, social services, mental health, and other treatment providers and local law enforcement agencies
• Check department calendar for facility events, visits, and meetings
• Maintain confidentiality of restricted records and information.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Managed benefits administration for company-wide staff, ensuring timely processing and accurate record keeping.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Administered employee leave requests in accordance with guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
• Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.

Recruit, interview, and hire employees; oversee associate work schedule and submit biweekly payroll; conduct staff meetings and use memos, postings, and direct communication to keep staff up to date on all aspects of Spa's operation

• Respond to customer inquiries or complaints
• Schedule appointments, and maintain client databases
• Perform accounting duties, record daily cash flow, prepare bank deposits, monthly revenues, and generate financial statements, and accounts payable
• Monitor operations to ensure compliance with applicable health, safety, and hygiene standards
• Develop and implement marketing strategies and maintain well-stocked inventory.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.