Linda Amoah
Middletown,OH
Summary
Analyzing data to facilitate decisions and actions. Developing data-driven solutions to improve patient health. Utilizing skills in performance management and quality control.
Overview
10
10
years of professional experience
Work History
Quality Assurance Specialist
Prime Therapeutics LLC
Eagan, MN
03.2023 - Current
- Conducts data quality assessments and audits on datasets to ensure compliance with regulatory standards and internal guidelines.
- Proficient in quality assurance methodologies and best practices.
- Assist in data collection and validation processes, ensuring the integrity and accuracy of the data.
- Collaborate closely with cross-functional teams including data engineers and business analysts to resolve data quality issues and streamline data flows.
- Utilizes SQL queries to extract and analyze data from various sources, identifying patterns and trends to inform decision-making processes.
Data Governance Analyst
CareSource
Dayton, Ohio
02.2019 - 03.2023
- Familiarity with data privacy, security, and access control mechanisms.
- Proficient in data governance principles, practices, and methodologies.
- Strong understanding of healthcare data regulations and compliance standards (e.g.HIPAA).
- Experience with data quality management, data stewardship, and metadata management.
- Knowledge of health insurance industry processes, systems, and data architectures.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience with data governance tools and technologies.
Third Party Analyst
Kettering Health Network
Miamisburg, OH
08.2016 - 11.2018
- Analyzed third-party vendor performance metrics using tools such as Microsoft Excel and Power BI, identifying trends and areas for improvement.
- Developed and maintained dashboards and reports to track key performance indicators (KPIs) and monitor compliance with service level agreements (SLAs) and regulatory requirements.
- Collaborated with cross-functional teams to define vendor selection criteria, evaluate vendor capabilities, and negotiate contract terms to ensure alignment with organizational objectives.
- Conducted regular audits and assessments of vendor contracts, invoices, and deliverables to verify accuracy, completeness, and compliance with contractual obligations.
- Facilitated vendor meetings and discussions to address performance issues, resolve disputes, and implement corrective actions to enhance vendor relationships.
- Assisted in the development and implementation of vendor management processes and procedures, including vendor onboarding, performance monitoring, and risk mitigation strategies.
IT Support Specialist
Digital Intelligent Systems
Accra
06.2014 - 02.2016
- Worked directly with other IT staff and consultants as needed to resolve software specific issues quickly
- Conducted trainings and creating user documentation for various workflows
- Assessed reported incidents, requests and catalog tasks within ServiceNow and take initiative and ownership to resolve them.
- Reviewed team’s current processes and recommend process improvements.
- Managed all aspects of office including Administrative and Operations.
- Responded to inquiries via phone, email and in-person; provide information requiring comprehensive knowledge of department policies, procedures and operations
- Maintained calendar, prioritize and arrange meetings, compiles and distributes meeting minutes.
Education
Diploma - Sterile Processing
Ashworth College
Norcross, GA04-2018
Communication Design -
University of Science And Technology
Ghana06-2010
Skills
- Analytical
- Strong technical problem-solving skills
- Pays attention to details
- Effective communicative skills with both peers and leaders
- Critical Thinker
- Computer savvy and good knowledge of Power BI Microsoft Suite, Risk Management Framework(RMF) and applicable NIST Standards
- Ability to multitask, results driven, excellent interpersonal skills
- Ability to train and a great team player as well as work independently
Volunteer Experience
HIV/AIDS Youth Coordinator
Accra-Ghana
- Organized programs to educate the youth on HIV/AIDS
- Helped open Health Centers where the youth received counseling and got their questions answered.
TRI COUNTY ASSEMPLIES OF GOD CHURCH
•Served in lead roles, During this time, developed additional leadership and conflict resolutions skills while working with diverse group of people in Unfamiliar culture.
• Team building development and ensured that the goals and values of the mission were fulfilled.
• Organized conferences.
Timeline
Quality Assurance Specialist
Prime Therapeutics LLC
03.2023 - Current
Data Governance Analyst
CareSource
02.2019 - 03.2023
Third Party Analyst
Kettering Health Network
08.2016 - 11.2018
IT Support Specialist
Digital Intelligent Systems
06.2014 - 02.2016
Diploma - Sterile Processing
Ashworth College
Communication Design -
University of Science And Technology