Linda Ann Saunders-Gadri
Woodbridge
Summary
Dynamic Program Analyst with extensive experience at the U.S. Environmental Protection Agency, excelling in program management and budget analysis. Proven track record in developing automated systems and enhancing administrative policies. Adept at travel coordination and fostering effective communication across teams, ensuring timely project completion and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Analyst / Administrative Specialist GS-0300-12 Step 3
U.S. Environmental Protection Agency
Washington
05.2019 - Current
- Office Program Planning Work – responsibility for managing the day-to-day activities of the AA and PDAA’s immediate office and performing a variety of projects based on the needs of the organization and acting as the focal point for assignments and coordinating of action items from the office.
- Working independently to perform administrative work, which includes management of the Senior staff schedules or day-to-day plans and travel plans in concur to include travel authorizations and vouchers.
- Correspondence Control – Control Correspondence Support (CMS) for OMS-EI Office Performs Liaison Communication.
- Plans and coordinates the administrative support functions for the Office of Administration (OA), including providing input and direction concerning the development and guidance of administrative policies, guidelines and operating procedures.
- Manage internal administrative assignments.
- Monitor activities to ensure timeliness, consistency and completeness.
- Review responses, reports, and memoranda to develop consolidated responses on behalf of the organization.
- Perform special studies and research projects or assignments, which require confidentiality and application of expertise and mature judgment.
- Assistance in developing and implementing automated resource and tracking systems;
- SharePoint development of OMS-IO OneNote book;
- Preparation of organizational, administrative and personnel materials;
- Preparation and tracking of payroll, travel and procurement actions;
- Participates in records management meeting and assistance in initiating and overseeing records scheduling projects in OMS IO.
- OMS IO People Plus Coordinator, attend PPL monthly meetings.
- Assess the need for and establish and/or adapt administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures.
- Keep the supervisor advised of developments and progress concerning problems and follow up with the responsible official to expedite necessary action and final settlement of the issues.
- Review incoming and outgoing correspondence, coordinating routing and the control of notes and suggestions concerning the subject matter involved before referral to the supervisor.
Program Analyst GS-343-11 Step 7
U.S. Environmental Protection Agency
Washington
07.2015 - 05.2019
- Coordinated the review by the Director and Deputy Director of major administrative issues impacting the organization and ensured the timely completion and implementation of the Director’s assignments to other senior managers within OITO.
- Scheduled meetings/reserved meeting rooms and equipment.
- Coordinated the Director’s activities within and outside of OITO, ensuring that operations effectively implement and support OITO’s goals and objectives.
- Received special project assignments requiring the analysis and resolution of problems involving work processes and issues affecting OITO.
- Developed solutions to critical emerging problems in administrative management.
- Coordinated problem research, documented facts, and recorded current operating policies.
- Responsible for coordinating activities of special projects involving multiple offices, and on projects requiring interaction with other programs of other federal agencies.
- Tracked OITO program management initiatives.
- Oversaw contract SEE staff performing travel coordinator duties.
- Submitted updates to OITO SharePoint sites.
- Provided communication support, including back up SIO newsletter (monthly), Admin Update (monthly) Lead for Weekly Activity Reports, and Bi-Weekly Reports to AA’s office.
- Utilized CMS – OITO Correspondence Management System, tracking correspondence up to AA’s office.
- Entered data into system, scanned documents, reviewed and edited for signatures.
- Coordinated travel and program schedules, and prepared analytical and statistical reports as required.
- Recorded and tracked all OITO travel, advised officials and staff on administrative/operational, customer relationship, and administrative matters.
- Served as the focal point for time and attendance (T&A) reporting.
- Received special project assignments requiring the analysis and resolution of problems involving work processes and issues affecting OITO.
- Facilitated communication and coordination across the entire office including the Office Directors, managers, and staff.
- Assisted the Senior Advisor and Deputy Director in developing and overseeing a variety of processes including tracking work products and activities.
- Informed key officials of the Director’s proposed actions or of policy decisions which may impact their area of responsibility.
- Ensured proper consultation and appropriate implementation plans prior to finalizing decisions.
- Coordinated and assisted with prioritizing vacancies for Division recruitments.
- Provided support and assistance for programs and operational, technical, and/or administrative work such as finance, information technology, investor assistance, examinations, investigations, enforcement, human resources, administration, legal, and/or special emphasis programs.
- Provided documents/data/information for responses, reports, briefings, and correspondence for assigned program and responds to a variety of internal and external customers.
- Participated in EPA Occupant Emergency Planning (OEP) Team; spent 20% of time annually to attend monthly OEP planning meetings.
- Served as EPA West floor monitor for the area, OEP coordinator in the event of an emergency maintain a list of individuals needing assistance on the floor with room locations in the event of an emergency, participating in Active Shooter Drills and encouraging staff training CPR/AED, participating in 'Stand-down' drills and A building evacuation drill.
- Served as the Assistant to the Deputy Ethics Official (ADEO) in organizing who must file Confidential Financial Disclosure Reports, collecting and tracking these forms for annual report by the DEO.
- Ensured all required Annual Ethics Training was provided and completed.
- Updated Agency Ethics database annually.
Administrative Officer GS-343-12, Step 3
U.S. Environmental Protection Agency
Washington
10.2017 - 03.2018
- Timekeeping: Utilize PeoplePlus to manage and troubleshoot time entry conflicts arising from errors or changes in work schedules and overtime pay/pay caps calculations.
- Ensure that any agent assigned to the detail from the field offices charges their time to PSD account codes.
- Vehicle management: Manage AST system for tracking of mileage and maintenance of all G-rides.
- Write memos for approval of additional parking spaces for PSD Agents.
- Property Management: Maintain inventory of On-Boarding and Departing agents, managing acquisition of IT Equipment and Mobile Devices as needed.
- Order supplies and manage de-provisioning equipment through CID Staff and the eBusiness Administrator.
- For Surplus Equipment Items, submit 1740-1- and 5100-08 to use of Sunflower Agency Assets Management System.
- Conduct annual Inventory of property.
- Travel management: Extensive knowledge of Federal Travel Regulations.
- Prepare Travel Authorization for PSD agents, travelers, local vouchers or appointed persons.
- Prepared ITP Trip report and closeout through the FIAT system.
- Ensure loaner equipment is provided if needed to accomplish their official duties while on international travel (e.g., mobile device or laptop).
Management Analyst GS-343-11
U.S. Environmental Protection Agency
Durham
01.2012 - 07.2015
- Served as executive assistant to the Division Director of the National Computer Center.
- Managed daily calendars and scheduling for OEI–OTOP Director and NCC Director.
- Assisted senior management with improvements to the efficiency and effectiveness of Immediate Office operations.
- Initiated new procedures for resolution of recurring problems and formalized these guidelines in the Divisions policies and procedures manual.
- Diagnosed and resolved problems in response to Travel issues, PeoplePlus and external customers.
- Gathered and evaluated feedback on problematic trends and patterns in customer support requirements.
- Developed and maintained database for problem tracking and resolutions.
- Developed database for tracking Travel/Training/Action Transmittals.
- Acted as central point of contact for all queries on the status of OEI Transmittals, CMS Correspondence, and Administrative Orders.
- Produced a variety of statistical reports, including compiling, consolidating, reviewing, analyzing, and editing statistical data either for management reporting purposes and/or as project support documentation.
- Performed single projects as assigned by the Division Director; included gathering and compiling information and preparing responses to varied inquiries from OEI Transmittals and OIG Audits received for action.
- Developed and conducted new employee orientation sessions for arriving personnel staff, covering timekeeping, concur profile, travel cards, phones, supplies and computers.
- Provided training to new employees on Travel/PeoplePlus and served as liaison for procurement and administrative matters related to expenditures and requests for travel orders, interagency agreements, and claims for reimbursement.
- Diagnosed and relieved problem audits of travel vouchers and substantiating documents.
- Provided guidance regarding the administration of travel policies, travel orders, travel vouchers and funding.
- Monitored commitments and obligations pertaining to procurement and travel and conducted analysis on expenses for cost savings methods.
- Coordinated all travel plans (i.e., airline, rental car, and hotel reservations) for staff, and reviewed travel vouchers for completeness.
- Developed and performed a budget plan for data tracking division staff-approved training request.
- Collaborated with stakeholders to create and implement new NCC Standard Operations Procedures for PeoplePlus, Travel, Training, Purchasing, and Correspondence Management System (CMS) for the division.
- Interacted with senior management personnel and staff regarding their operations and prepared responses with management according to organizational goals and strategies.
- Used computer software packages to manage information, data storage and distribution.
- Planned and carried out all aspects of local office moves, office equipment, and telephones service requests and computers.
- Reviewed outgoing correspondence routed into CMS for the OTOP Director and OEI AA signatures following the EPA Correspondence Manual.
- Oversaw day-to-day scheduling and calendar changes, determining appointment priorities, approving and rescheduling or refusing appointments, and accepting and/or declining invitations.
- Determined administrative functions and coordinated within the NCC division admin staff.
- Served as point of contact for managing meeting materials: briefing materials and preparing materials for travel, including advising and training NCC Staff with questions or concerns with travel (Concur), PeoplePlus (time keeping), telework and training (SF182 forms).
- Created a data spreadsheet for the management team tracking (Govt Travel, Transmittal actions, and telework, training and staff work schedules).
- Gathered data using Microsoft Office software to compile and report information and statistics for use at the installation.
- Analyzed and evaluated tracking processes of documents used by organizational needs; conducted effective procedures for tracking of action documents by implemented a process for improvements throughout the division.
- Experienced in both short and long terms management of projects and programs analysis with extensive experience in using evaluative and administrative management skills.
- Experienced in federal administrative laws, regulations and policies.
- Coordinated and facilitated the administrative support staff at the NCC.
- Tracked expenses from OTOP OATS database actions for NCC Division Director ensuring responses were coordinated and submitted in a timely matter.
- Evaluated processes and identified major administrative obstacles to achieve the management and programmatic objective of the Division.
- Provided systematic instruction to all staff on how to complete the online required telework training and follow-up to see that training was completed prior to submission of new telework application.
- Managed Division Timekeeper and Leave Management.
- Communicated orally and in writing with a wide variety of individuals and demonstrated ability to handle sensitive, difficult situations with tact and discretion.
- Promoted a free flow of information and communication across organizational boundaries.
- Managed the operations and training for a 110-person division, consisting of 5 separate branches.
Education
M.S. - Human Resource Management, Management
Strayer University
Cary, North Carolina06.2019
B.S. - Business Management, Management
Strayer University
Cary, North Carolina03.2016
Skills
- Program management
- Budget analysis
- Travel coordination
- SharePoint development
- Correspondence management
- Administrative policy
Affiliations
- Alpha Sigma Lambda - National Honor Society, 2016-present
- Federally Employed Women (FEW), 2018-present
Certification
- Records Management Conference, Chicago, IL, 09/01/19
- Federal Employed Women Conference, Atlanta, GA, 07/01/18
- Blacks in Government (BIG) Conference, 08/01/17
- Federal Employed Women Conference, Dallas, TX, 07/01/16
Awards
- Individual Cash Award, $1,000, 06/01/18
- Time off Award, 10 hrs, 06/01/18
- Individual Cash Award, $1,000, 06/01/17
- Individual Cash Award, $395, 03/01/11
- Individual Cash Award, $150, 10/01/09
- Individual Cash Award, $900, 07/01/09
- Individual Cash Award, $1,000, 07/01/08
- Individual Cash Award, $500, 08/01/07
- Individual Cash Award, $800, 06/01/07
- Quality Step Increase, 08/01/05
- Quality Step Increase, 03/01/00
Summary Of Qualifications
Significant experience working in various management, administrative and operational capacities within the government and military, with knowledge of the Federal Correspondence Management System, and with analyzing proposed Division correspondence and directives for format and content., Adept at maintaining effective relationships and establishing liaisons with key officials of EPA, other Federal and non-Federal agencies, as well as representatives of private industry, management and professional groups, and members of the general public., Strong background in purchasing and developing supply systems for a wide variety of product groups; in identifying sources of supply, negotiating contracts, terms, prices and delivery options; and in maintaining positive relationships with suppliers/vendors., Proven effectiveness in managing daily administrative and program operations to achieve both short- and long-term objectives for efficiency, cost-effectiveness, and continuous process improvement., Detail-oriented budget planning, execution, and financial management, as well as strategic planning, operations, inventory control, supply management, and customer relations., Experienced in devising methods to improve employee morale and customer service; troubleshooting actual and potential problem areas; and implementing viable solutions., Knowledge of federal travel protocol as well as of international and domestic travel/training protocol; experienced at monitoring/supervising and evaluating SEE personnel; able to motivate administrative staff to facilitate individual development as well as team performance., Highly proficient in computer operations and various specialized applications, including PNet, eBusiness, MS Word, MS PowerPoint, MS Excel, Concur (Travel), Personnel (FPPS), PeoplePlus (Payroll)., Knowledge of agency laws, regulations, and policies; knowledge of government travel regulations; skill in administrative operations of the organization., Excellent managerial, organizational and communication skills., Self-directed and goal-oriented., Demonstrated decision-making, problem-solving and time management abilities., Capacity to handle people with enthusiasm and confidence., Able to assume and delegate responsibility., Accomplished team-builder with proven leadership skills., Sustained record of achievement and advancement., A conscientious, energetic, goal-driven, dedicated and highly motivated individual, exhibiting integrity and an exceptional work ethic.
Timeline
Program Analyst / Administrative Specialist GS-0300-12 Step 3
U.S. Environmental Protection Agency
05.2019 - Current
Administrative Officer GS-343-12, Step 3
U.S. Environmental Protection Agency
10.2017 - 03.2018
Program Analyst GS-343-11 Step 7
U.S. Environmental Protection Agency
07.2015 - 05.2019
Management Analyst GS-343-11
U.S. Environmental Protection Agency
01.2012 - 07.2015
M.S. - Human Resource Management, Management
Strayer University
B.S. - Business Management, Management
Strayer University
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