Summary
Overview
Work History
Education
Skills
Timeline
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Linda Apodaca

Yucca Valley,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Director of Operations

Boys & Girls Club Of The Hi-Desert
11.2021 - 07.2023
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Assisted in recruiting, hiring and training of team members.

Church Administrator

Hosanna City Church Yucca Valley
09.2019 - 03.2022
  • Directed administrative and secretarial support for pastors, program directors and volunteers at church.
  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Handled church correspondence, member database and building scheduling.
  • Created and updated membership rosters, church documents and basic reports.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Completed bi-weekly payroll for 6 employees.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.

Patient Service Representative

Desert Advanced Imaging
03.2011 - 08.2015
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Verified insurance eligibility and coverage for patients.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Handled customer service inquiries in person, via telephone and through email.

Certified Medical Assistant

Dr. Janet K. Ihde
09.2009 - 03.2011
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted in minor surgical procedures, maintaining a sterile field at all time.

Education

Medical Assisting

Everest College - San Bernardino
San Bernardino, CA
07.2009

Skills

  • Sales Promotion
  • Process Development and Streamlining
  • Reviewing Resumes
  • Leadership Training
  • Oversee Administrative Functions
  • Payroll Administration and Timekeeping
  • Hiring and Onboarding
  • Accounts Payable and Accounts Receivable

Timeline

Director of Operations

Boys & Girls Club Of The Hi-Desert
11.2021 - 07.2023

Church Administrator

Hosanna City Church Yucca Valley
09.2019 - 03.2022

Patient Service Representative

Desert Advanced Imaging
03.2011 - 08.2015

Certified Medical Assistant

Dr. Janet K. Ihde
09.2009 - 03.2011

Medical Assisting

Everest College - San Bernardino

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Linda Apodaca