Summary
Overview
Work History
Education
Skills
Timeline
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Linda Arneson

Linda Arneson

Temecula,CA

Summary

High motivated account Executive with 24 years in the wholesale mortgage business. Mostly account executive positions and also a production manager position. I have strong written and oral skills. Experienced in cold calling new clients and current relationships. I also have been from 1984-2000 in the retail management business. Serving 9 years as a district manager and supervisor of up to 13 retail stores in a district. I was responsible for the recruiting, trainings and hiring staff. Also responsible for sale volume and store appearance of merchandising. Customer service was a high priority.

Overview

12
12
years of professional experience

Work History

Account Executive

VIP Mortgage Inc
09.2024 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Sales Volume generated 10M monthly
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.

Account Executive

Equity Prime Mortgage
11.2023 - 08.2024
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Fostered long-lasting relationships with major clients to secure repeat business and referrals.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Increased market share within territory through diligent research and identification of new business opportunities.

Account Manager

E2 Lending/ First Savings bank
01.2020 - 10.2021
  • Located up-sell, cross-sell and renewal opportunities to improve customer satisfaction and increase profits.
  • Collaborated with sales and customer service teams to develop engaging products and meet financial quotas.
  • Generated leads and prepared business proposals to promote company growth and industry relevance.
  • Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue.
  • Analyzed client feedback and implemented policy changes to increase overall satisfaction.
  • Liaised with clients regarding new company information, promotions and products.
  • Maintained knowledge of company products and made recommendations based on client needs and prices.

Account Executive

Loan Depot. LLC
09.2018 - 01.2020
  • I had to work with very limited accounts to find as territory was very saturated
  • Average volume was 5-7M
  • I had about 25 accounts.

Account Executive

TMS/ The Money Source
10.2017 - 09.2018
  • Please note that I worked for same company also
  • Generated new leads and performed site surveys to determine prospect needs.
  • Utilized Microsoft Office and CRM software systems to draft and disseminate reports, spreadsheets and other documents.
  • Collaborated with sales, production and marketing teams throughout project lifecycles to increase productivity and revenues.
  • Contacted key clients and internal partners to develop strong business relationships and networks.

Account Executive

Florida Capital Bank Mortgage
09.2016 - 10.2017
  • Monthly production of $5M
  • 30 brokers and NDC accounts
  • Also sold warehouse lines.

Account Executive

Freedom Mortgage
09.2013 - 02.2016
  • Contacted key clients and internal partners to develop strong business relationships and networks.
  • Cold-called and followed up with prospective customers to promote overall satisfaction and continued business.
  • Maintained company databases of clients, vendors and partners and updated information and accounts.
  • Generated new leads and performed site surveys to determine prospect needs.
  • Utilized Microsoft Office and CRM software systems to draft and disseminate reports, spreadsheets and other documents.

Education

Associate In Arts (A.A.) - Marketing Management

Willmar tech college
Willmar, Minnesota
01.1983

Skills

  • Customer service, Computer literacy, Communication skills
  • Personnel Accountability
  • Business Development and Planning
  • Negotiation and Persuasion
  • Account Management
  • Customer Presentations
  • Client relationship building
  • Relationship building and management
  • Pipeline management
  • Written and verbal communication
  • Customer service
  • Strategic selling
  • New business opportunities

Timeline

Account Executive

VIP Mortgage Inc
09.2024 - Current

Account Executive

Equity Prime Mortgage
11.2023 - 08.2024

Account Manager

E2 Lending/ First Savings bank
01.2020 - 10.2021

Account Executive

Loan Depot. LLC
09.2018 - 01.2020

Account Executive

TMS/ The Money Source
10.2017 - 09.2018

Account Executive

Florida Capital Bank Mortgage
09.2016 - 10.2017

Account Executive

Freedom Mortgage
09.2013 - 02.2016

Associate In Arts (A.A.) - Marketing Management

Willmar tech college

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