Linda Arroyos
TX
Summary
Program Supervisor with 10+ years’ experience leading compliance teams, conducting audits, and providing technical assistance to educational institutions, government agencies, and community organizations. Skilled in planning, supervising, and implementing state-regulated programs with proven ability to ensure adherence to laws, policies, and reporting standards. Strong record of staff development, risk-based compliance reviews, and cross-sector collaboration.
Overview
10
10
years of professional experience
Work History
Independent Living Supervisor
St. Francis Ministries
2023.10 - Current
- Plan, assign, and supervise compliance activities across Region 1 programs, including case reviews, audits, and staff reporting.
- Ensure full compliance with state regulations by directing documentation reviews and technical guidance for program staff.
- Increased life skills program completion from 64% to 98.9% through improved processes and oversight.
- Prepare quarterly and annual reports for state agencies; oversee data systems tracking program metrics.
- Assess staff training needs; implement targeted development plans and provide consultative guidance.
- Obtained $13K in grant funding and collaborated with state and local community organizations to enhance youth housing, post-secondary education, and workforce development programs.
Program Trainer
St. Francis Ministries
2022.05 - 2023.10
- Delivered compliance-focused training on documentation, family engagement, and reporting to new hires.
- Supervised onboarding, completed performance evaluations, and maintained adherence to DFPS and HIPAA standards.
- Implemented on-the-job training programs and mentorship opportunities to support workforce development.
Technical Trainer
City of Lubbock Utilities
2021.10 - 2022.05
- Designed and delivered technical training for utility staff, ensuring compliance with organizational policies.
- Coordinated interdepartmental communication and prepared performance/training reports.
Prevention Specialist (YPI)
Hub City Outreach Center
2019.10 - 2021.10
- Conducted program compliance monitoring and delivered state-approved prevention curriculum to schools.
- Provided technical assistance and referrals by partnering with regional agencies and community organizations.
Aftercare Case Manager / PAL Facilitator
Buckner Children & Family Services
2015.12 - 2019.06
- Delivered case management to youth (14–21), ensuring compliance with DFPS regulations.
- Developed and taught PAL curriculum, documented services, and coordinated with postsecondary institutions.
Education
B.S. - Human Development & Family Studies
Texas Tech University
A.A. - Early Childhood
South Plains College
Post-Bach Teacher Certification - Social Studies (Grades 4–8)
Texas Tech University
Skills
- Compliance Oversight (DFPS, State & Federal)
- Program Planning & Implementation
- Staff Supervision & Training
- Risk-Based Reviews & Audits
- Technical Assistance
- Stakeholder Engagement
- Policy Development
- Data & Reporting Systems
- Crisis Response
- Grant Funding
Timeline
Independent Living Supervisor
St. Francis Ministries
2023.10 - Current
Program Trainer
St. Francis Ministries
2022.05 - 2023.10
Technical Trainer
City of Lubbock Utilities
2021.10 - 2022.05
Prevention Specialist (YPI)
Hub City Outreach Center
2019.10 - 2021.10
Aftercare Case Manager / PAL Facilitator
Buckner Children & Family Services
2015.12 - 2019.06
A.A. - Early Childhood
South Plains College
Post-Bach Teacher Certification - Social Studies (Grades 4–8)
Texas Tech University
B.S. - Human Development & Family Studies
Texas Tech University