Linda Awed
Santa Clarita,CA
Summary
Experienced in managing authorization processes and coordinating with medical teams, insurance providers, and patients. Strong skills in assessing patient eligibility for treatments, understanding policy coverage details, and ensuring compliance with healthcare regulations. Showcased ability to streamline workflows, improve system efficiency, and maintain high levels of accuracy in documentation. Proven record of enhancing patient satisfaction through diligent follow-up and timely resolution of queries.
Overview
13
13
years of professional experience
Work History
Admitting Supervisor
Henry Mayo Newhall Hospital
Santa Clarita, California
01.2019 - Current
- Supervised admitting staff to ensure efficient patient registration processes.
- Coordinated patient flow to minimize wait times and enhance service delivery.
- Trained new employees on hospital policies and admitting procedures.
- Coordinated admissions process for elective and emergency cases, including insurance verification and pre-authorizations.
- Conducted regular audits of patient records to ensure accuracy and compliance.
- Resolved patient inquiries regarding admission procedures and insurance matters.
- Identified billing issues and collaborated with finance personnel to implement solutions.
- Served as liaison among departments to facilitate patient transfers and admissions.
- Prepared monthly reports detailing statistics on average wait times and admissions.
- Managed scheduling of admissions for efficient patient flow.
- Monitored discharges daily, weekly, and monthly to optimize operational efficiency.
Surgical Coordinator
Little Company of Mary Hospital
Torrance, California
01.2017 - 01.2019
- Coordinated surgical schedules for multiple surgeons and departments to optimize operating room utilization.
- Managed surgical supplies and equipment inventory, ensuring readiness for procedures.
- Communicated pre-operative instructions and support to patients, enhancing their understanding and comfort.
- Collaborated with nursing staff to deliver optimal patient care before surgical interventions.
- Organized patient charts for surgeries, ensuring accuracy of all documentation.
- Scheduled pre-operative appointments with patients, securing consent forms and insurance information.
- Answered patient inquiries regarding upcoming surgeries and follow-up visits, providing timely assistance.
- Acted as liaison between physicians, vendors, insurers, patients, and families concerning surgical protocols.
Authorization Specialist
UCLA Medical Center
Westwood, California
01.2013 - 01.2017
- Processed authorization requests for medical services and procedures efficiently.
- Researched patient eligibility, coverage information, and benefit levels thoroughly.
- Tracked authorization statuses using electronic databases and manual filing systems.
- Performed data entry across various computer systems, including EMRs and CRMs.
- Verified insurance authorizations with payers through telephone and web-based systems.
- Collaborated with clinical teams to resolve complex authorization issues promptly.
- Trained new staff on compliance with authorization policies and procedures.
- Maintained accurate records of authorization status in electronic health system.
Education
Bachelor of Science - Health Administration
California Coast University
Irvine, CA08-2025
Associate of Science - Healthcare
East Los Angeles College
Monterey Park, CA02-2019
Skills
- Scheduling management
- Report preparation
- Billing cycle management
- Insurance verification
- Checking in patients
- Billing and insurance processes
- Medical coding
- Eligibility requirements
- Cash posting
- Verifying insurance
- Administrative management
- Motivational leadership
- Medical billing expertise
Languages
English
Professional
Arabic
Professional
Affiliations
- Cooking
- reading
- volunteer
References
References available upon request.
Timeline
Admitting Supervisor
Henry Mayo Newhall Hospital
01.2019 - Current
Surgical Coordinator
Little Company of Mary Hospital
01.2017 - 01.2019
Authorization Specialist
UCLA Medical Center
01.2013 - 01.2017
Bachelor of Science - Health Administration
California Coast University
Associate of Science - Healthcare
East Los Angeles College
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