Librarian well-versed in all aspects of library systems and management. Extensive experience in library operations, collection analysis, policy development and intellectual freedom through work at the National Library of Medicine, the National Cancer Institute Library, The Library of Congress, the AARP Library and the Washington Theological Union Library
Overview
25
25
years of professional experience
Work History
Security Officer
US Enforcement Agency
Waldorf, MD
03.2023 - 09.2023
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prepare incident reports for customer and company management.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Business Development Associate
Management Support Technology, Inc.
Fairfax, VA
07.2021 - 07.2022
Search MSTI SharePoint database to find opportunities for vetting against MSTI core capabilities
Interact with Business Development Team assisting in development of SugarCRM gate reviews and talking with Corporate Officers and agency program heads
Assist in preparation for Request for Information (RFIs) and proposals
Responsible for vetting and updating assigned Preferred Partner listings, teaming recommendations and development of multi-directional teaming opportunities.
Expanded client base by identifying and pursuing new business opportunities and building strong relationships with potential clients.
Budget Analyst
Management Support Technology, Inc.
Fairfax, VA
08.2020 - 07.2021
Remote work via phone, email, Zoom or Skype
Participate in bi-weekly scrum meetings
Work with team leaders to help define epics and user stories
Support team members to help gather task updates and issues to help maintain schedule during daily meetings and coordinate model documentation and maintain SharePoint library
Gather information to help document model updates and maintain change log
Revise Standard Operations Procedures (SOP) and reports for Budget Execution and Analysis Services (BEAS) Team
Translate highly scientific information into easily understood text and supporting graphics to promote understanding by a broad audience of policymakers, interagency managers, and the public
Create Training Manuals for SOPs for BEAS Team
Support team members in gathering, creating, and updating data in excel for use in Microsoft Power BI dashboards.
Participated in special projects as needed, providing valuable insights based on extensive knowledge of company finances.
Office Assistant
Management Support Technology, Inc.
Fairfax, VA
04.2019 - 08.2020
Prepare briefings, drafting internal memos, assisting with presentations, and coordinating daily operations
Create and maintain documentation templates and style guides
Manage and maintain corporate calendars
Reserve meeting/conference facilities through MS Outlook and locate and order specified equipment
Implement Vonage teleconferencing for staff meetings
Record meeting minutes and disseminate minutes to participants
Prepare, reconcile, scan and file financial accounting records and human resource records electronically and with hard copy utilizing Microsoft Office Excel, Word, PowerPoint and Access, Google Docs, Adobe Acrobat and One Drive
Create and administer purchase orders in accordance with ISO 9001-2015 guidelines.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Project Supervisor/Contractor
Management Support Technology, Inc.
Fairfax, VA
03.2017 - 04.2019
Assesses and develops technical operations and maintenance daily for Document Delivery Services in the Collection Access Unit of the National Library of Medicine, National Institutes of Health (NLM/NIH)
Utilize knowledge of policies and procedures within the library and the contract to create policies and procedures to direct staff
Locate all types of ILL biomedical materials related data for customers using the NLM Integrated Library System (PubMed/MEDLINE, MeSH –Medical Subject Headings, Locator Plus, SFX/Citation Linker, Clinical Trials.gov) Voyager and Relais Management Systems, Ebscohost, OCLC and related internet search engines (Google Scholar)
Answered over 400 requests for information daily.
Scan requested documents using Fujitsu scanners
Perform secondary search for requests for perceived appropriate missing information for processing
Conduct electronic journal licensing searches through Electronic Resource Management System (ERMS) and respond to requests requiring electronic journal delivery
Pack and facilitate shipment of physical items being loaned or returned daily via Federal Express
Coordinate with human resources personnel for both financial and administration reports
Provides technical and administrative supervision to the library technician staff and student interns including all counseling and directed evaluations
Develops strategic planning for Management Support Technology, Inc
(MSTI) onsite contract
Establishes, writes and updates policies for onsite contract
Maintains daily, weekly and monthly statistical spreadsheets to record production
Generate reports for review and analysis
Attend regular meetings with internal and external stakeholders
Works with stakeholders daily ensuring contractual services are implemented
Prepare and maintain all scanning equipment and computers, including paper stock and parts.
Enhanced project efficiency by streamlining processes and implementing time-saving strategies.
Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
Administrative Assistant
Integrity Enterprises
Bowie, MD
06.2013 - 01.2017
Under the direction of supervisor, contact and set up utility startups and billings for satellite offices, Procure equipment and supplies
Write and revise employee manuals
Under the direction of CEO, acquire, maintain and update required federal, state and local government licensure, paperwork and filings
Perform data entry in Intuit financial software database
Perform quality assurance reviews of financial database
Maintain file system.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Librarian/Special Library Assistant
Kelly Government Solutions
Rockville, MD
02.2010 - 05.2013
Manages daily operations of the National Cancer Institute's Executive Plaza South Library (NCI/EPS)
Enhanced library user experience by effectively organizing and maintaining a diverse collection of resources.
Create and update library procedures and policies in accordance to government guidelines and library guidelines for administration
Improved information accessibility for patrons through development and implementation of new cataloging systems.
Assesses and manages book, journal and e-journal acquisitions for collection of 10,000 items.
Maintains and expands library presence on the Web
Maintains webpage links and updates information as necessary
Investigates and reviews new digital resources
Assesses and manages online access to database collections
Teach patrons on library databases and materials
Implemented innovative marketing strategies to promote library services, leading to increased usage among patrons.
Utilizes OCLC, LC Integrated Library System and Voyager databases to research, download title records and prepare titles for inclusion in library
Creates original catalog records using MARC format
Creates labels, barcode and property stamp materials
Creates and updates library procedures and policies for staff and patrons
Provides technical support by performing a wide variety of task providing direct services to NCI researchers including literature searches using MeSH (Medical Subject Headings) and searched ClinicalTrials.gov to assist staff in locating current and future clinical trials relevant to their research for document delivery, creating RSS and blog alerts and tutoring patrons on use of databases - EndNote, RefMan, molecular biology databases and databases offered free from NIH Library website, such as Web of Science, Lexis/Nexis, CINAHL, Psych Abstracts, Biological Abstracts, Journal Citation Reports, QUOSA
Assists and maintains database of articles using QUOSA for scientists to access full-text papers accessible and searchable from their desktop
Maintains resources needed by scientists to fulfill their job requirements
Prepare library collection for move to new facility by weeding existing collection, shelf reading, and addressing logistics for all services doing business with the library
In accordance to federal government policy, utilizes government procurement system to order furniture, office equipment and supplies for the library.
Education
Bachelor of Arts - Cultural Studies/Media Studies
SUNY Empire State College
Saratoga Springs, NY
Skills
Advanced skills on MS Word, Excel, PowerPoint, Outlook, SharePoint, MS Power BI, email,
Google Docs, WordPress, One Drive
Verbal and Written Communication
Time and Task Management
Document Management/Technical Writing
Skype, Zoom, Teams, Vonage Teleconference
Relationship Building and Rapport
Cataloging expertise
Team collaboration
Automated Library Systems and Databases
Problem Solving and/or Troubleshooting
Reference Research
Accomplishments
Integrated Library of Congress Integrated Library System into Washington Theological Union and National Cancer Institute Libraries to enhance services.
Successfully initiated the NIH Green Initiative by persuading management to move toward prioritizing use of the online journal databases and eliminating hard copy storage following federal librarianship policy for elimination.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
Special Libraries Association - Member
American Library Association - member
Job Related Training
Microsoft Power BI 2022
Veterans Affairs Security Awareness 2020
NIH Security Awareness 2017 & 2018
Undertaking A Systematic Review: What You Need to know - 2012
NLM Training: PubMed 2010 Update 2011
Web Search: Thinking Beyond Google 2011
Bioinformatics Basics NIH 2011
Awards
MSTI Superior Performance Award 2021
Kelly Associates Distinguished Service Award, 2013
References
Tom George, Project Manager - Management Support Technology, Inc, 703-598-3180, tgeorge@msti-net.com