Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Barnes

Reno,NV

Summary

Driven by results, I leveraged Quality Control Management and Training and Mentoring at Blossom Ridge Home Health Agency to transform teams, achieving significant process improvements and compliance. My innovative strategies in staff development at Sacramento Windsor enhanced productivity and employee retention, showcasing my commitment to excellence and continuous learning. I enjoy working with and training staff . Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations and gathering data to identify defects.

Overview

12
12
years of professional experience

Work History

Quality Assurance Supervisor

Blossom Ridge Home Health Agency
07.2015 - Current
  • Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Achieved consistent compliance with industry regulations by conducting thorough audits and ensuring adherence to standards.

Director of Staff Development

Sacramento Windsor
01.2013 - 02.2015
  • Implemented innovative e-learning tools to enhance accessibility and engagement in professional development offerings.
  • Evaluated success of training efforts, making necessary adjustments for improved outcomes.
  • Fostered a culture of continuous learning through the implementation of various professional development activities.
  • Transformed underperforming teams into high-performing units through targeted skills development interventions.
  • Boosted productivity by identifying skill gaps and providing appropriate training solutions.
  • Ensured regulatory compliance in all aspects of staff development, including licensing, certifications, and continuing education requirements.
  • Increased employee retention rates by creating engaging career growth opportunities.

Education

Associate of Science - Practical Nursing

Sierra College
Rocklin, CA
12.2000

Skills

  • Corrective Action Planning
  • Quality Control Management
  • Quality Inspection
  • Auditing Techniques
  • Training and mentoring
  • Customer Service

Timeline

Quality Assurance Supervisor

Blossom Ridge Home Health Agency
07.2015 - Current

Director of Staff Development

Sacramento Windsor
01.2013 - 02.2015

Associate of Science - Practical Nursing

Sierra College

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Linda Barnes