Summary
Work History
Education
Skills
Timeline
Linda Bellemare

Linda Bellemare

Food And Beverage
Indialantic,FL

Summary

Dynamic Safety Assistant with a proven track record at Seville Material Transfer, excelling in hazard identification and incident investigation. Adept at implementing safety training programs, fostering a culture of compliance and safety awareness. Recognized for strong communication skills and commitment to maintaining high safety standards, ensuring a secure environment for all.

Work History

Safety Assistant

Seville Material Transfer
  • Assisted in conducting safety inspections and audits to ensure compliance with regulatory standards.
  • Supported development and implementation of safety training programs for staff and contractors.
  • Monitored safety equipment and supplies, ensuring availability and proper functioning.
  • Recorded safety incidents and ensured precise documentation for reporting.

Dining Room Supervisor

Hilton Hotel
  • Supervised dining room operations, ensuring high standards of service and cleanliness.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Managed inventory levels and assisted in ordering supplies to maintain efficient operations.
  • Addressed and resolved guest complaints to maintain satisfaction and uphold hotel reputation.
  • Conducted regular inspections of dining areas to enforce compliance with health and safety regulations.

Server/Bartender

Raddisson Hotel
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Trained new staff on service protocols and hotel policies to ensure consistency.
  • Managed cash and credit transactions, ensuring accurate billing and payment processing.

Server/head Waitress

Peg Legs Restaurant
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Managed orders efficiently, coordinating with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
  • Assisted in training new staff on menu offerings and service protocols.
  • Handled cash and processed payments accurately, ensuring financial integrity.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Collaborated with team members to optimize workflow during peak hours.
  • Participated in menu tastings and provided feedback to enhance offerings.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Streamlined order-taking process to minimize wait times for diners.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised and coordinated dining room operations to ensure efficient service.
  • Trained and mentored junior waitstaff on restaurant protocols and customer service standards.
  • Managed reservations and optimized table assignments for maximum dining capacity.
  • Conducted regular team meetings to communicate updates and improve service quality.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Supervised server staff and simultaneously served personal section of tables.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Managed waitstaff scheduling, ensuring proper coverage during peak hours for optimal service efficiency.
  • Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
  • Conducted regular performance evaluations for waitstaff members, identifying areas for growth and development opportunities.
  • Enhanced dining experience through expert menu knowledge and personalized recommendations.
  • Streamlined communication between front-of-house and back-of-house teams for smoother restaurant operations.
  • Promoted positive work environment by addressing conflicts among team members promptly and professionally.
  • Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
  • Coordinated private events and special occasions, providing exceptional service tailored to individual needs.
  • .Contributed to revenue growth by upselling menu items when appropriate without compromising integrity or guest satisfaction.
  • Improved customer satisfaction by providing attentive and friendly service to patrons.
  • Optimized table turnover rates by efficiently managing seating arrangements and anticipating guests'' needs throughout their meal.
  • Developed strong relationships with regular customers, fostering loyalty to the establishment.
  • Monitored inventory levels for tableware, glassware, and flatware, reducing shortages during peak times.
  • Ensured compliance with health regulations through regular staff training on food safety protocols.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Education

High School Diploma -

Skills

Hazard identification

Timeline

Safety Assistant - Seville Material Transfer
Dining Room Supervisor - Hilton Hotel
Server/Bartender - Raddisson Hotel
Server/head Waitress - Peg Legs Restaurant
- High School Diploma,
Linda BellemareFood And Beverage