Linda Beyer
Grand Blanc,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
23
23
years of professional experience
Work History
Customer Service Representitive
Working Solutions
01.2015 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Payroll Coordinator
Chevron
02.2001 - 09.2015
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Ensured accurate payroll disbursements by closely monitoring tax deductions, benefit deductions, and garnishments.
- Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
Education
ChevronMOTT COMMUNITY COLLEGE
Skills
- Data Collection
- Complaint resolution
- Data Entry
- Call Center Operations
- Customer Service
Timeline
Customer Service Representitive
Working Solutions
01.2015 - Current
Payroll Coordinator
Chevron
02.2001 - 09.2015
ChevronMOTT COMMUNITY COLLEGE