Linda Bishop
St Joseph,MO
Summary
A successful manager in the acquisition, development and retention of new contract locations assuring growth and profitability to the company across designated regions of the country.
This success was focused on providing excellent service to not only the contract customer; but also, the employees and the public resulting in logistic efficiency with continued growth and profitability.
Overview
28
28
years of professional experience
Work History
Contract Manager, Regional Manager
Mayflower, Laidlaw, & First Student Transportation
07.1984 - 09.2012
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Established and maintained operational standards for [Number] locations.
Education
No Degree - Transportation Specialist
University of Wisconsin, Madison
Madison, WINo Degree - Transportation Specialist
University of Pennsylvania
Philadelphia, PABachelor of Science - Business & Accounting
Northwest Missouri State University
Maryville, MOSkills
Leadership
Customer Service
Dispute resolution
Team Coaching
Contract negotiation & retention
Financial Accountability
Budget development
Asset management
Microsoft office programs Excel, Word, Power Point
Data Entry
Timeline
Contract Manager, Regional Manager
Mayflower, Laidlaw, & First Student Transportation
07.1984 - 09.2012
No Degree - Transportation Specialist
University of Wisconsin, Madison
No Degree - Transportation Specialist
University of Pennsylvania
Bachelor of Science - Business & Accounting
Northwest Missouri State University
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