Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Bledsoe

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Gift Associate

Buc-ee's
04.2024 - Current
  • Processed customer transactions efficiently while maintaining accuracy in cash handling.
  • Enhanced customer satisfaction by providing personalized gift recommendations based on individual needs and preferences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout day.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Maintained a safe shopping environment for customers by promptly addressing spills or potential hazards during stocking duties.

Disability Examiner

Department of Health (Florida)
Pensacola, FL
10.2018 - Current
  • Evaluate documents to determine evidentiary sufficiency for decision-making purposes.
  • Renders formal decision of disability based on evidentiary requirements of Social Security law rules and regulations.
  • Request and review medical records and write assessments for medical doctor's review.
  • Conducted 15 comprehensive file reviews per day for quality assurance purposes, identifying areas for improvement within the department's decision-making processes.
  • Reduced error rates by consistently applying critical thinking skills to analyze and interpret complex medical records and test results.
  • Handled sensitive personal information with discretion while adhering to strict confidentiality guidelines set forth by the Social Security Administration.
  • Expedited decision-making process for disability claims by effectively managing a high-volume caseload under strict deadlines.

Operations Manager

State Farm Insurance
Pensacola, FL
07.2010 - 10.2018
  • Build relationships with customers and managed accounts to drive revenue and profit
  • Provide accurate rates for home, flood and auto insurance through conversation and investigation of risk management
  • Assessed, optimized and elevated operations to target current and expected demands
  • Mortgage processing and analyze confidential documents
  • Bank Specialist/ Bank Leader- closing ratio at 80%
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and implemented strategies to maximize customer satisfaction.

Education

Bachelor of Applied Science - Business and Management/ Organizational Administration

Pensacola State College
Pensacola, FL
05.2014

4-40 Customer Representative -

Central Insurance School
St. Petersburg, FL
2011

Skills

  • Handling Complaints
  • Answering questions
  • Goal-oriented mindset
  • Sales proficiency
  • Strong analytical skills
  • Insurance Policy Understanding
  • Claims Evaluation Proficiency
  • Case management experience
  • Documentation proficiency
  • Strong communication abilities

Certification

4-40 Customer Representative

Timeline

Gift Associate

Buc-ee's
04.2024 - Current

Disability Examiner

Department of Health (Florida)
10.2018 - Current

Operations Manager

State Farm Insurance
07.2010 - 10.2018

Bachelor of Applied Science - Business and Management/ Organizational Administration

Pensacola State College

4-40 Customer Representative -

Central Insurance School

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Linda Bledsoe