Linda Bloomer
Sulphur,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven Branch Manager with 5 years of comprehensive experience in financial services. Polished in managing branch, promoting and marketing branch products and allocating funds. Deeply familiar with banking rules and regulations. Friendly professional dedicated to promoting and maximizing sales opportunities. Versatile Branch Manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with 5 years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.1 Motivated ASSISTANT MANAGER with 20 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Personable and dedicated Customer Service Representative with extensive experience in RETAIL industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
32
32
years of professional experience
Work History
General Manager
Advance Auto Parts
Lake Charles, LA
02.2021 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
General Manager
Stage Stores
Lake Charles, LA
08.2019 - 09.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Branch Manager
Texas Car Title And Payday Loan Services
Orange, TX
07.2014 - 07.2019
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Monitored financial performance of the branch on a monthly basis.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Assistant Manager
Walmart
Lumberton, TX
02.1992 - 06.2014
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Completed inventory audits to identify losses and project demand.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education
High School Diploma -
Sulphur High School
Sulphur, LA05-1992
Skills
- Vendor Sourcing
- Operations Oversight
- Project Management
- Expense Control
- Staff Supervision
- Customer Relationship Management
- Sales
- Account Management
- P&L Management
- Loss Prevention
- Schedule Management
- Business Development
- Staffing
- Staff Training and Development
- Performance Improvement
- Leader
- Sound Judgment
- Recruitment
- Profit and Loss Accountability
- Leadership
- Training and Coaching
- Training and Development
- Verbal and Written Communication
- Team Leadership
- Inventory Control
- Time Management
- Customer Relations
Accomplishments
- RECEIVED 2 AWARDS FOR STORE OF THE QUARTER
- RECEIVED AWARD FOR BEING $60,000 OVER TARGET
- BRANCH MANAGER TOP 10 AND TOP 20 IN THE COMPANY
Websites
Timeline
General Manager
Advance Auto Parts
02.2021 - Current
General Manager
Stage Stores
08.2019 - 09.2020
Branch Manager
Texas Car Title And Payday Loan Services
07.2014 - 07.2019
Assistant Manager
Walmart
02.1992 - 06.2014
High School Diploma -
Sulphur High School