LINDA BLUHM
El Cajon
Summary
-Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. -Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Life Enrichment Assistant
Country Hills Post Acute
07.2020 - Current
- Prepared and maintained records and case files detailing clients’ personal and eligibility information, services provided and relevant correspondence.
- Handled caseload of more than 200+ clients.
- Coordinated community resources and secured referrals.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Evaluated diagnostic data to determine eligibility and needed services.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Beauty Assistant Manager
Sephora JC Penney
Fashion Valley
08.2015 - 06.2022
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06.2014
Certificate CPT1 -
Phlebotomy U
Certificate -
Basic Life Support BLS AHA
Certificate -
Activity Director Course
Therapeutic Recreation Specialist And ServicesSkills
- Emergency Situations
- Resident Engagement
- ADLs Assistance
- HIPAA Compliance
- Dependable and Responsible
- Incident Reporting
- Building Customer Relationships and Loyalty
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
Timeline
Life Enrichment Assistant
Country Hills Post Acute
07.2020 - Current
Beauty Assistant Manager
Sephora JC Penney
08.2015 - 06.2022
High School Diploma -
El Cajon Valley High School
Certificate CPT1 -
Phlebotomy U
Certificate -
Basic Life Support BLS AHA
Certificate -
Activity Director Course