Linda Boguslawske

• Managed daily operations of apartment complex, ensuring tenant satisfaction and property upkeep.
• Oversaw maintenance staff, prioritizing repairs and coordinating schedules for efficiency.
• Conducted regular inspections to maintain property standards and compliance with regulations.
• Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
• Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
• Conducted move-out and move-in inspections to determine charges for damages and market readiness.
• Utilized social media, banners and signs to advertise vacant apartments.
• Worked with Government Agencies to help with Tenant's rents/utilities
• Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.

• Assisted customers by addressing inquiries and resolving issues effectively
• Gained proficiency in customer management software to enhance support efficiency
• Collaborated with team members to ensure timely responses to customer requests
• Learned company policies and procedures to provide accurate information to clients
• Developed strong communication skills through direct interactions with diverse customers
• Adapted quickly to changing priorities while maintaining high service standards
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Educated customers about billing, payment processing and support policies and procedures.
• Promptly responded to inquiries and requests from prospective customers.

Worked with Funding sources to ensure proper billing and payments

Managed approximately 40 incoming calls in addition to emails and faxes per day from customers

• Coordinated logistics operations, ensuring timely transportation of goods and services.
• Developed and maintained relationships with vendors to optimize service deliver
• Oversaw routing schedules, maximizing resource utilization while minimizing delays.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Improved transportation efficiency by streamlining route planning and coordinating schedules.
• Provided timely transportation of diverse clients to healthcare facilities.
• Coordinated schedules and communicated changes to customers.
• Worked with service providers to resolve issues and correct delays.
• Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
• Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
• Trained staff on compliance regulations and safety protocols in transportation practices.

• Assisted residents with daily living activities, ensuring comfort and safety.
• Monitored health status, reporting changes to nursing staff for timely intervention.
• Supported medication administration under supervision, adhering to protocols and guidelines.
• Provided emotional support to residents and families, enhancing overall well-being.
• Trained new staff on operational procedures and best practices in resident care.
• Implemented hygiene protocols, maintaining cleanliness and infection control standards.

• Delivered exceptional customer service, fostering positive relationships and enhancing customer loyalty.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
• Operated point-of-sale systems, processing transactions efficiently and accurately.
• Collaborated with team members to achieve sales targets and improve store performance.
• Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.