Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Medical Records Technician (ROI)
Butler VA
11.2023 - Current
Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
Kept accurate log of requests for medical information and records.
Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Facilitated smooth transitions between care providers by promptly transferring medical records upon request.
Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Participated in regular staff meetings to discuss best practices and share insights with colleagues, contributing to an overall improvement in departmental performance.
Reviewed charts and flagged incomplete or inaccurate information.
Provided exceptional customer service when responding to inquiries from patients or their representatives regarding access to personal health information.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Supported medical staff by providing organized and accurate medical records.
Responded to patient inquiries to provide information and details of medical records.
Scanned medical records in digital format for easy retrieval and accessibility.
Analyzed complex medical records to identify discrepancies in accuracy and completeness.
Printed and photocopied documents to provide patients with copies of medical records.
Maintained patient confidence by keeping patient records information confidential.
Verified accuracy of patient information in medical records.
Maintained accuracy, completeness, and security for medical records and health information.
Followed up with medical staff regarding missing information in patient records.
Utilized electronic medical record systems to store, retrieve and process patient data.
Scanned and uploaded medical records into electronic medical records system.
Tracked and monitored requests for medical records release.
Transcribed and entered patient medical information into electronic medical records systems.
Processed and tracked requests for medical records from external organizations.
Health Information Specialist II
Butler Health System
09.1985 - 11.2023
Maintained relationships with medical providers
Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines
Directed and assisted pulling and procurement of medical files according to established procedures
Collected, organized and entered patient data into medical systems
Release of Information (faxing records to other facilities, mailing records to other facilities, printing records for patients as they come into Butler Health System, release discs to facilities/patients)
Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
Directed and assisted pulling and procurement of medical files according to established procedures.
Ensured compliance with HIPAA regulations by conducting regular staff training sessions and implementing privacy policies within the organization.
Served as a resource for other team members by sharing expertise and knowledge on complex health information management topics, contributing to overall departmental success.
Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Maintained relationships with medical providers, suppliers, and reporters.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Maintained accuracy, completeness, and security for medical records and health information.
Followed up with medical staff regarding missing information in patient records.
Utilized electronic medical record systems to store, retrieve and process patient data.
Verified accuracy of patient information in medical records.
Scanned and uploaded medical records into electronic medical records system.
Education
No Degree: Medical Coding -
Springfield Technical Community College
Springfield, MA
12.2004
No Degree: Medical Terminology -
Springfield Technical Community College
Springfield, MA
10.2004
No Degree: Business/Legal -
Bradford Business School
Pittsburgh, PA
06.1985
High School Diploma -
Butler Area Senior High School
Butler, PA
06.1984
Skills
Data Entry
Paperwork Processing
Filing systems expertise
EMR / EHR
Attention to Detail
Microsoft Excel
EMR Systems
Medical Release of Information ROI processes
Records Accuracy
Patient Information Verification
Records Scanning
Electronic Health Record Applications
Demographics Information
Multitasking Abilities
Proficient in Meditech Expanse, e-Vitals (electronic birth certificates), electronic death certificates, CPRS, Vista Imaging
Written and verbal communication
File Organization
Medical terminology understanding
Patient confidentiality
Document Scanning
Records Organization
Health Information Systems
Information Verification
Customer Service
HIPAA Regulations
Heartsaver CPR AED
Electronic Health Record Specialist
Accomplishments
Achieved 100% by completing birth certificates with accuracy and efficiency.
Yearsofservice
37 years of service at Butler Health System
Timeline
Medical Records Technician (ROI)
Butler VA
11.2023 - Current
Health Information Specialist II
Butler Health System
09.1985 - 11.2023
No Degree: Medical Coding -
Springfield Technical Community College
No Degree: Medical Terminology -
Springfield Technical Community College
No Degree: Business/Legal -
Bradford Business School
High School Diploma -
Butler Area Senior High School
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