LINDA BRANDON
Chesapeake,VA
Summary
I am a highly motivated sales and client services professional interested in possibilities beyond what is currently known, accepted or obvious. I am focused on achieving results and I enjoy working with complex problems and getting the best results. Seen by many as a gifted and natural always willing to assist in the innovative process by regularly coming up with new ideas. Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 6 years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
20
20
years of professional experience
Work History
Realtor
C21 Nachman - Berkshire Hathaway - KW Coastal VA
Chesapeake, VA
07.2018 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
- Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales
- Advised and informed prospective clients on current market activities/condition
- Developed new business and managed new and existing clients
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
Operations Manager
PRA Group Inc.
Norfolk, VIRGINIA
12.2010 - 12.2017
- Implemented policies and standard operating procedures for continuous improvement
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and -member management team with related direct reports
- Conducted performance reviews each quarter, offering praise and recommendations for improvement
- Coordinated with external companies to fill openings effectively, reducing critical vacancies
- Built relationships with customers and managed accounts to drive revenue and profit
- Directed activities and initiatives to achieve regulatory compliance, foster good practices and ensure component quality standards
- Assisted attorneys with case organization and administrative tasks
- Conducted research for upcoming cases
- Apprised clients of potential risks and costs associated with each course of action.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Sales Manager
HSBC Finance Corporation
Virginia Beach, VA
01.2004 - 08.2010
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Education
KEE BUSINESS COLLEGE
JOHN F. KENNEDY HIGH SCHOOL
Skills
- Presenter
- SALES
- Document management
- Filing and data archiving
- Business Administration
- Multi-line phone proficiency
- Mail handling
- Contract negotiation
- Purchase contracts
- Works well independently
- Lender relations
- Strong organizational skills
- Customer service-oriented
- Virginia Association of Realtors
- Expert closer
- Pricing Negotiation
- Leads Generation
- Client Relations
- Sales Forecasting
- Contract Negotiation
Accomplishments
- Hampton Roads Real Estate Association - Awarded The Circle Of Excellence in Real Estate consecutively for the past 5 Years.
- Awarded the REALTOR of the Month
Timeline
Realtor
C21 Nachman - Berkshire Hathaway - KW Coastal VA
07.2018 - Current
Operations Manager
PRA Group Inc.
12.2010 - 12.2017
Sales Manager
HSBC Finance Corporation
01.2004 - 08.2010
KEE BUSINESS COLLEGE
JOHN F. KENNEDY HIGH SCHOOL
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