Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Burnell

Plymouth,MA

Summary

Compassionate Outreach Worker with experience in providing essential support to marginalized communities. Strengths include crisis management, community engagement, and effective interpersonal communication skills. Previous work has resulted in improved local resources accessibility and increased community involvement in wellness programs. Compassionate professional with 8 years of experience, including 2.5 years of professional experience, coordinating community programs and allocating resources. Dedicated to excellent client care through an empathetic approach. Thrives in team-based or independently-motivated settings.

Overview

4
4
years of professional experience

Work History

Outreach Worker

Father Bill's & Mainspring Inc. and Affiliates
Plymouth, MA
08.2023 - Current
  • Collaborated closely with social workers, case managers, physicians, and other professionals to ensure client success.
  • Maintained accurate records of client information and progress notes.
  • Gathered feedback from participants regarding their experiences with the program.
  • Collaborated with community partners to coordinate services for clients.
  • Provided crisis intervention services when needed.
  • Maintained accurate records of client interactions using a computer database system.

Pastoral Associate

The Bridge Church Onset
Onset, MA
03.2021 - 02.2024
  • Working with the homeless community providing food, materials, resources and in the past shelter.
  • Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
  • Supported people going through difficult times by offering counseling, supplies and housing.
  • Collaborated with others to discuss new opportunities.
  • Planned and completed group projects, working smoothly with others.

Support Staff Member

Father Bill's & Mainspring Inc. and Affiliates
Middleboro, MA
03.2023 - 08.2023
  • Monitor client daily activities.
  • Support clients in different ways.
  • Performing different tasks around the shelter such as cleaning, organizing etc.
  • Answering phones and directing calls.
  • Problem solving.
  • Answering emails, daily logs, work orders and other computer work
  • Supporting fellow staff.

Chaperone

Plymouth Taskforce To End Homelessness
Plymouth, MA
  • Set up for every night needs at the shelter.
  • Serve hot meals.
  • Get to know the guests and try to find out any needs they may have we can fulfill.
  • Assist Taskforce and Father Bill's & Mainspring in anyway I can.
  • Clean where needed or asked.
  • Filled in where needed.

Education

Certified Nurses Assistant - Certified Nursing Assistant

Massasoit Community College
Brockton, MA
08.1999

High School Diploma -

Southeastern Regional Vo-Tech High School
South Easton, MA
06.1998

Skills

  • Problem solving
  • Time management
  • Conflict resolution
  • Log documentation
  • Meeting coordination
  • Check-ins
  • Client transportation
  • Relationship Building
  • Community Outreach
  • Positive Reinforcement
  • Sorting and Organizing
  • Willingness to Learn
  • Resource coordination
  • Client monitoring
  • Shelter operations
  • Outreach planning
  • Community engagement
  • Crisis intervention
  • Team collaboration
  • Effective communication
  • Punctual and Dependable
  • Strong Work Ethic
  • Calendar management
  • Confidentiality
  • Organize files
  • Problem-solving aptitude
  • Decision-making

Timeline

Outreach Worker

Father Bill's & Mainspring Inc. and Affiliates
08.2023 - Current

Support Staff Member

Father Bill's & Mainspring Inc. and Affiliates
03.2023 - 08.2023

Pastoral Associate

The Bridge Church Onset
03.2021 - 02.2024

Chaperone

Plymouth Taskforce To End Homelessness

Certified Nurses Assistant - Certified Nursing Assistant

Massasoit Community College

High School Diploma -

Southeastern Regional Vo-Tech High School

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