Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Canada

Roanoke,VA

Summary

Dynamic and innovative HR professional who emphasizes the “human” side of Human Resources in day-to-day business processes. Specializing in all aspects of HR including recruiting, onboarding, employee relations, performance management and employee experience. Passionate about Diversity, Inclusion and Equity.

Overview

16
16
years of professional experience
1
1
Certification

Work History

HR Generalist

Constellation Brands
07.2021 - Current
  • Multi-site HR Business Partner to two locations: Daleville Brewery in Virginia and Four Corners Brewing Company, located in Dallas, Texas
  • Provide support to variety of client groups, such as operations, marketing, and sales employees
  • Facilitate talent and succession planning discussions that help support current and future needs of client groups and individuals
  • Manage total employee life cycle to include recruiting, on-boarding, training, and talent development efforts
  • Lead compensation project for entire client group which helped aid employee retention and recruitment efforts
  • Support management with strategic decisions involving structure and headcount
  • With direction of employment counsel, conduct investigations of complaints of employees and present written comprehensive updates regarding findings and make recommendations regarding disciplinary measures
  • Work with Benefits team to initiate leave requests while managing interactive process
  • Coordinate with Employee Call Center and HRIS (Workday) support team to manage system for employee data to include salary changes, new hires, termination
  • Conduct meaningful DEI work with Inclusion council
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Reviewed and screened applicant resumes to identify qualified candidates
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Conducted performance reviews and provided feedback to managers on employee performance
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies
  • Assisted with writing job postings and job descriptions for boards
  • Developed and implemented onboarding and orientation programs for new employees
  • Resolved employee complaints and grievances successfully through mediation and collaboration
  • Created and delivered HR training sessions to staff, managers and executives
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance
  • Developed and coordinated employee training programs to improve productivity and performance
  • Collaborated with managers to identify and address employee relations issues

Underwriting Assistant

Intact Insurance
04.2017 - 07.2021
  • Successfully sort, route, and process incoming requests for over 20 inboxes
  • Provide excellent customer service to eight business units with multiple underwriters across United States
  • Stay up to date on multiple state requirements while handling renewal notices
  • Create consistent workflows with MVRS and ISO rate surveys
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Provided high level of assistance to help with review, classification, coding, and rating of applications.
  • Verified data integrity and accuracy

Assistant GM

Buffalo Wild Wings
01.2007 - 04.2015
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Kitchen Manager/Assistant GM

01.2014 - 01.2015
  • Created and implemented staff health and safety standards compliance training program
  • Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits
  • Manage a team of twelve direct reports

Trainer/ Bartender

01.2007 - 01.2014
  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions
  • Grew customer base and created an engaging environment for guests to return
  • Provide inventory daily inventory audits, weekly inventory and ran point on supply orders
  • Operated as sole bartender three nights a week

42A Human Resources Specialist

United States Army Reserve
01.2007 - 01.2010
  • Create monthly training schedules for over 300 soldiers
  • Provide soldier assistance with transfers, travel orders and salary details
  • Process personnel for separation and retirement
  • Evaluate soldiers’ career desires and qualifications for advanced assignments
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.

Education

Bachelor's - Human Resources Management

Liberty University
Lynchburg, VA
12.2023

Skills

  • Teamwork and Collaboration
  • HRIS Systems – Workday
  • Interpersonal skills
  • Onboarding
  • Recruiting
  • Performance management
  • Technical aptitude
  • Microsoft Office (Word, Excel, Powerpoint)

Certification

  • Everything DiSC® - Certified Practitioner
  • AWLDA - Advancing Women Leaders Digital Academy
  • HRCI - Associate Professional in HR - November 2021

Timeline

HR Generalist

Constellation Brands
07.2021 - Current

Underwriting Assistant

Intact Insurance
04.2017 - 07.2021

Kitchen Manager/Assistant GM

01.2014 - 01.2015

Assistant GM

Buffalo Wild Wings
01.2007 - 04.2015

Trainer/ Bartender

01.2007 - 01.2014

42A Human Resources Specialist

United States Army Reserve
01.2007 - 01.2010

Bachelor's - Human Resources Management

Liberty University

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Linda Canada