Linda Canfield
Oak Grove,KY
Summary
Remote customer service professional with solid experience delivering high-quality support in virtual environment. Reliable team player known for adapting to changing needs and focusing on achieving results. Strong skills in communication, problem-solving, and time management, ensuring efficient and effective service. Employers value dependability, collaborative spirit, and consistent performance.
Overview
18
18
years of professional experience
Work History
Residental Cleaning
R & R Handyman Services
02.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Reported maintenance needs and safety hazards to ensure a safe working environment.
- Collaborated with team members to complete daily cleaning schedules effectively.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
Pilot Car Driver
RLM Piloting Service LLC
09.2019 - 02.2025
- Operated pilot car to ensure safe transportation of oversized loads through designated routes.
- Communicated effectively with transport teams to coordinate movement and provide real-time updates.
- Conducted pre-trip inspections of vehicles and equipment to maintain safety compliance and operational readiness.
- Assisted in navigating complex roadways, ensuring adherence to local regulations for oversized vehicle transport.
- Safeguarded transported cargo from damage through careful driving and constant monitoring of load stability.
- Ensured compliance with state regulations and permit requirements for oversized loads, maintaining a record of zero violations.
Pilot Car Driver
Global Specialized Services
05.2015 - 09.2019
- Monitored traffic conditions and adjusted routes proactively to avoid delays during transport operations.
- Collaborated with local law enforcement and state agencies to secure necessary permits for oversized shipments.
- Documented daily logs of transportation activities, maintaining accurate records for regulatory compliance.
- Maintained detailed logs of all trips, including mileage, fuel consumption, and expenses, contributing to accurate reporting and budget management.
- Contributed to a positive work environment by fostering teamwork among fellow pilot car drivers and support staff members.
Pilot Car Driver
Energy Transportation
04.2011 - 05.2015
- Demonstrated adaptability by quickly responding to unexpected obstacles or changes in the transport plan.
- Maintained a clean and organized pilot car, ensuring all necessary equipment was in proper working order before each trip.
- Participated in ongoing training programs to stay up-to-date on industry best practices and technological advancements related to pilot car driving.
- Managed unforeseen challenges such as inclement weather or mechanical issues effectively, minimizing disruptions to transport schedules.
- Minimized delays by promptly addressing any issues that arose during transport, such as construction or traffic congestion.
Overnight Support Manager
Walmart
02.2008 - 04.2011
- Oversaw overnight operations to ensure smooth workflow and compliance with safety protocols.
- Managed team performance, providing training and support to enhance skill development and efficiency.
- Implemented process improvements that reduced operational delays and enhanced service quality.
- Coordinated inventory management, ensuring accurate stock levels for seamless order fulfillment.
Assistant Store Manager
Loaf 'N Jug
03.2007 - 04.2011
- Oversaw daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff on company policies, product knowledge, and customer engagement techniques.
- Analyzed sales data to identify trends, optimize inventory levels, and improve merchandising strategies.
- Developed and implemented promotional campaigns to enhance store visibility and drive foot traffic.
- Resolved customer complaints effectively, fostering positive relationships and improving overall satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
GED -
Casper College
Casper, WY05-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Residental Cleaning
R & R Handyman Services
02.2025 - 08.2025
Pilot Car Driver
RLM Piloting Service LLC
09.2019 - 02.2025
Pilot Car Driver
Global Specialized Services
05.2015 - 09.2019
Pilot Car Driver
Energy Transportation
04.2011 - 05.2015
Overnight Support Manager
Walmart
02.2008 - 04.2011
Assistant Store Manager
Loaf 'N Jug
03.2007 - 04.2011
GED -
Casper College
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