Linda Cano
Grand Prairie,TX
Summary
Dynamic professional with a robust background in transitional care coordination, specializing in patient advocacy, healthcare planning, and resource management. Recognized for fostering effective team collaboration and consistently achieving measurable results that enhance patient outcomes. Adaptability to evolving needs is complemented by exceptional communication and organizational skills, ensuring a reliable approach to delivering high-quality care. Committed to driving positive change within healthcare environments through strategic planning and dedicated support.
Overview
20
20
years of professional experience
Work History
Hospital Care Coordinator
Dallas Nephrology Associates
12.2014 - 07.2024
- Coordinated patient care plans to ensure comprehensive treatment and follow-up for nephrology patients.
- Facilitated communication between patients, healthcare providers, and insurance companies to streamline processes.
- Managed scheduling of patient appointments, optimizing clinic workflow and resource allocation.
- Monitored patient progress, assessing needs and adjusting care plans as necessary for optimal outcomes.
- Coordinated organ transplant processes, ensuring timely communication among medical teams and patients.
- Facilitated education sessions for patients and families, providing critical information on transplantation procedures.
- Designed and implemented bilingual curriculum to enhance language acquisition among diverse student populations.
- Facilitated engaging classroom discussions promoting cultural awareness and inclusivity among students.
- Collaborated with educational staff to create professional development workshops focused on bilingual education strategies.
- Implemented differentiated instruction strategies to meet the diverse needs of all patients.
- Prepared lessons that accommodated differences in patients learning styles, cultures and languages.
LVN Lead Nurse
Parkland Hospital
07.2012 - 07.2014
- Administered medications and treatments as prescribed by physicians, ensuring patient safety and compliance.
- Monitored vital signs and reported changes in patient conditions to healthcare team effectively.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Trained new nursing staff on protocols and procedures, promoting adherence to best practices.
- Implemented infection control measures, contributing to a reduction in hospital-acquired infections.
- Led quality improvement initiatives that enhanced patient care delivery processes within the unit.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Provided direct patient care in diverse clinical settings, adapting quickly to varying team dynamics and needs.
- Supported hospital''s mission and vision by consistently providing high-quality, patient-centered care across all assigned units.
Medical Assistant
Dr. Katasha Perry, MD
07.2008 - 11.2010
- Assisted in patient examinations and procedures to ensure high-quality care delivery.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Administered medications and vaccinations following established protocols for safety and compliance.
- Collaborated with healthcare team to improve workflow efficiency and streamline operations within the clinic.
- Trained new staff on clinical procedures and office protocols, fostering knowledge sharing and skill development.
- Implemented electronic health record system enhancements, improving data retrieval speed and accuracy for patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Unit Secretary
Arlington Memorial Hospital
06.2007 - 07.2008
- Adapted to the changing needs of the unit, regarding patient census, workload, and crisis situations. Help meet departmental and patient needs.
- Coordinated patient admissions and discharges, ensuring accurate documentation and timely processing.
- Facilitated communication between departments, enhancing collaboration and patient care delivery.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Medical Assistant
Dr. Michael McCullough, DO
03.2004 - 06.2007
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Conducted vital sign assessments, documenting results accurately in electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Licensed Vocational Nurse - Nursing
Fortis Institute
Grand Prairie, TX01.2011
Medical Assistant - undefined
Education America
Forth Worth, TX01.1999
Skills
- Patient care coordination
- Interdisciplinary collaboration
- Care plan development
- Healthcare documentation practices
- Patient education facilitation
- Organ transplant coordination
- Bilingual communication strategies
- Crisis management skills
- Staff training and mentorship
- Team leadership abilities
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Hospital Care Coordinator
Dallas Nephrology Associates
12.2014 - 07.2024
LVN Lead Nurse
Parkland Hospital
07.2012 - 07.2014
Medical Assistant
Dr. Katasha Perry, MD
07.2008 - 11.2010
Unit Secretary
Arlington Memorial Hospital
06.2007 - 07.2008
Medical Assistant
Dr. Michael McCullough, DO
03.2004 - 06.2007
Medical Assistant - undefined
Education America
Licensed Vocational Nurse - Nursing
Fortis Institute