Linda Carrera
McKinney,TX
Work Preference
Summary
Dynamic Administrative Assistant with a proven track record at Fusion Employment Services, excelling in office management and customer relations. Expert in streamlining processes and enhancing efficiency, I successfully reduced turnaround times and improved document retrieval. Skilled in Microsoft Office Suite and adept at fostering team collaboration, I bring strong problem-solving abilities to every project.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Motivated professional with extensive experience in customer service, sales, and administrative tasks.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Fusion Employment Services
09.2022 - Current
- Managed office supplies inventory, ensuring timely procurement and availability for staff needs.
- Coordinated scheduling and logistics for meetings, enhancing communication among team members.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Assisted in preparing reports and presentations, ensuring accuracy and completeness of information.
- Implemented process improvements that streamlined administrative workflows, reducing turnaround time on tasks.
- Trained new administrative staff on office procedures and software applications, fostering team cohesion.
- Oversaw daily operations of front desk activities, providing exceptional customer service to clients and visitors.
- Collaborated with various departments to support project initiatives, aligning administrative functions with organizational goals.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Medical Biller/Collector Agent
Aliens Group
01.2010 - 06.2019
- Managed billing processes for diverse medical services, ensuring accurate claim submissions.
- Reviewed and reconciled patient accounts to identify discrepancies and resolve issues efficiently.
- Coordinated with insurance providers to verify coverage and obtain pre-authorizations for treatments.
- Trained junior staff on billing software and best practices in claims management.
- Analyzed denial trends to develop strategies that improved claim acceptance rates across departments.
- Implemented new electronic health record systems, optimizing data entry accuracy and compliance standards.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Liaised between patients, insurance companies, and billing office.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
Education
Associate of Applied Science - Medical Billing /insurance Coder
UEI College
Sherman Oaks, CA01-2011
High School Diploma -
North Hollywood High School
North Hollywood, CA06-2004
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Verbal communication
- Recordkeeping
- Appointment scheduling
- Excel spreadsheets
- Documentation and reporting
- Invoice processing
- Microsoft PowerPoint
- Relationship building
- Records administration
- Meeting planning
- Meeting arrangements
- Training and coaching
- Database administration
- Quality assurance
- Project management
- Supervising staff
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Fusion Employment Services
09.2022 - Current
Medical Biller/Collector Agent
Aliens Group
01.2010 - 06.2019
Associate of Applied Science - Medical Billing /insurance Coder
UEI College
High School Diploma -
North Hollywood High School