Summary
Overview
Work History
Skills
Timeline
Generic

Linda Castle

Grand Ridge

Summary


Experienced with managing payables and receivables efficiently, ensuring seamless financial operations. Utilizes robust analytical skills and attention to detail to resolve discrepancies. Track record of fostering strong relationships with vendors and internal teams. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

22
22
years of professional experience

Work History

Restorative Certified Nursing Assistant

River Valley Rehabilitation Center
08.2021 - 07.2024
  • Demonstrated strong teamwork skills while working collaboratively with other healthcare professionals on interdisciplinary teams.
  • Facilitated social interactions among patients, promoting emotional well-being and reducing feelings of isolation.
  • Performed feeding assistance when necessary while monitoring dietary restrictions.
  • Enhanced communication between patients and healthcare team by serving as a liaison, resulting in increased patient satisfaction.
  • Ensuring prompt attention was given towards any concerns that arose.
  • Provided physical therapy support for improved patient mobility and functionality.
  • Adhered to safety protocols during transfers and ambulation, minimizing the risk of injury or accidents for both patients and staff.
  • Maintained accurate documentation of patient progress and vital signs, contributing to effective care coordination.
  • Monitored skin integrity regularly, implementing preventative measures to avoid pressure ulcers or related complications.
  • Improved patient comfort by providing compassionate and individualized care.
  • Completed comprehensive training in dementia care practices, applying knowledge to improve outcomes for affected individuals.
  • Utilized specialized equipment for proper positioning and support, maximizing patient comfort levels.
  • Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress towards treatment goals.
  • Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Office Manager

H&r Block
07.2019 - 04.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Receptionist/Cashier

Rush Truck Center
07.2004 - 01.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Office Manager

Atlantic Scaffolding Company
04.2002 - 08.2003
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Streamlined payables and receivables processes by implementing efficient systems and software tools.
  • Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
  • Maintained records by imaging invoices, debits, and credits.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.

Skills

  • Invoice processing
  • Payment processing
  • Credit control
  • General ledger maintenance
  • Customer relations
  • Purchase orders
  • Relationship building
  • Time management
  • Data entry and 10-key
  • Accounts receivable
  • Vendor relationships
  • Critical thinking
  • Proactive and Self-motivated
  • Word processing
  • Precision and accuracy

Timeline

Restorative Certified Nursing Assistant

River Valley Rehabilitation Center
08.2021 - 07.2024

Office Manager

H&r Block
07.2019 - 04.2021

Receptionist/Cashier

Rush Truck Center
07.2004 - 01.2014

Office Manager

Atlantic Scaffolding Company
04.2002 - 08.2003

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Linda Castle