Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Linda Chase

Linda Chase

Hartford City,IN

Summary

Dedicated professional with over eight years of experience in debt collection. Proficient in communication and problem-solving, ensuring compliance with regulations while maximizing recovery rates and maintaining customer relationships.

Overview

9
9
years of professional experience

Work History

Private Student Loan Collector

MOHELA
Chesterfield, Missouri
02.2017 - Current
  • Managed collections process for outstanding debts, ensuring compliance with state and federal regulations.
  • Negotiated payment arrangements with clients, enhancing recovery rates while maintaining relationships.
  • Utilized collection software to track payments and update account statuses regularly.
  • Conducted follow-up calls to secure timely payments from clients and resolve inquiries.
  • Educated customers on credit policies and consequences of non-payment in a professional manner.
  • Assessed financial situations to identify hardship cases needing alternative repayment options.
  • Identified delinquent accounts, contacted debtors, and negotiated effective payment terms.
  • Maintained detailed records of all collection activities per company policies.

Education

GED -

Colby Community College
Colby, KS
05-1982

Skills

  • Collection software
  • Debt negotiation
  • Skip tracing
  • Payment processing
  • Account management
  • Customer relationship management

Accomplishments

Top 10% of the company for many years
Attendance award yearly

References

References available upon request.

Timeline

Private Student Loan Collector

MOHELA
02.2017 - Current

GED -

Colby Community College

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