Desired Job Title
Property ManagerProperty ManagerProperty ManagerStore ManagerWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Mesa, Az, US
Open to relocation: Yes
Open To Work
Linda Christian
Mesa,Az
Work Preference
Summary
Dynamic Property Manager with expertise in tenant relations and occupancy management, successfully increased property occupancy rates at Storagexperts. Skilled in payment collection and vendor management, I excel in fostering positive relationships and resolving issues promptly, ensuring compliance and operational excellence in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Property Manager
Storagexperts
Scottsdale, AZ
03.2025 - 05.2025
- Assisted in tenant communications and maintained positive landlord-tenant relationships.
- Supported property maintenance by coordinating repair requests and vendor schedules.
- Learned property management software to track lease agreements and tenant information.
- Contributed to routine inspections, identifying potential issues for timely resolution.
- Adapted quickly to changing priorities in fast-paced property management environment.
- Ensured compliance with property regulations by maintaining accurate records and documentation.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Property Manager
Right Space Storage
Phoenix, AZ
01.2021 - 07.2024
- Collaborated with team members on administrative tasks related to leasing documents.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Learned property management software to track lease agreements and tenant information.
- Contributed to routine inspections, identifying potential issues for timely resolution.
Property Manager
Extra Space Storage
Phoenix, AZ
03.2019 - 01.2021
- Conducted property inspections to identify issues and recommend preventative measures for upkeep.
- Maintained accurate records of lease agreements, rent payments, and tenant communications for compliance.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Escalated major issues to property manager for immediate remediation.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Posted policies and rules in common areas for tenant review.
Store Manager
Family Dollar
Phoenix, AZ
04.2015 - 03.2019
- Oversaw daily operations to ensure compliance with company standards and policies.
- Led team meetings to enhance communication and align on store objectives.
- Developed staff training programs to improve customer service and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Streamlined processes for receiving and stocking merchandise, improving workflow efficiency.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Fostered a positive work environment, promoting teamwork and staff engagement initiatives.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
High School Diploma -
Ortega High School
Wildomar, CA06-1990
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Tenant relations
- Property tours and inspections
- Leasing and sales
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Vendor management
- Property management expertise
Timeline
Property Manager
Storagexperts
03.2025 - 05.2025
Property Manager
Right Space Storage
01.2021 - 07.2024
Property Manager
Extra Space Storage
03.2019 - 01.2021
Store Manager
Family Dollar
04.2015 - 03.2019
High School Diploma -
Ortega High School