Linda Christison
Plover,WI
Summary
Customer Service Representative who identifies customer needs and delivers affective solutions to customer's issues. Detailed oriented person and likes to stay organized. Shows dedication while providing high quality customer service. At ease under pressure and completes tasks on time.
- Attention to details, with professional customer service skills.
- Listened too, resolved and trouble shoot with supervisors and customer complaints.
- Assisted customers with questions over the phone or chat about company products
- Skilled working with two computer screens, 3 incoming phone lines and chat.
EP Processor I
July, 2020 - November, 2025
- Provided superior customer service experiences. Maintain and ensure the integrity of data and sensitive information. Processed tasks for borrowers adding deferments and forbearance assistance for borrowers during financial hardships.
Patient Care Radiology and Imaging
September, 2019 - May, 2020
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Refer patients to appropriate health care services or resources. Answered calls to schedule appointments, for both Radiology and Imaging. Adhered to strict HIPAA guidelines. Carried out office duties utilizing data entry skills in framework of medical data base.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
University of Phoenix, online
- Member of the Honor Society of Collegiate Scholars 2014, GPA 3.8
Overview
5
5
years of professional experience
Work History
Remote Customer/Data Entry Clerk
Nelnet
07.2020 - 11.2025
- Assist in verifying data accuracy and completeness.
- Adapt to new software tools for efficient data management.
- Collaborate with colleagues to streamline data entry processes.
- Learn company protocols for handling sensitive information securely.
- Completed data entry tasks with accuracy and efficiency.
- Support team members with routine administrative tasks as needed.
Education
Associate of Arts - Medical Coding And Billing
University of Phoenix
Tempe, AZ06-2014
Skills
- Data entry
- Microsoft Word
- Attention to detail
- Customer Service-oriented
- Independent worker
- Problem-solving
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Timeline
Remote Customer/Data Entry Clerk
Nelnet
07.2020 - 11.2025
Associate of Arts - Medical Coding And Billing
University of Phoenix