Linda Clarke
Riverview,Florida
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Business Office Manager
Aspire at Brandon Health
03.2023 - 04.2024
- Office Administration: Managed daily office operations, including scheduling, correspondence, and document management, ensuring a streamlined workflow.
- Utilized Lawson's for account's payable/receivable on collections for past due accounts and conducting collection calls.
- Utilized Point Click Care (PCC) to view client profiles and distinguish payment options and plans.
- Created a daily census of clients to distinguish payment options by contacting insurance companies for admissions.
- Conducted onboarding process to recruit, train and prepare new hire documentation for orientation.
- Enhanced client relations by addressing inquiries and resolving issues promptly, improving overall satisfaction.
- Maintained office supplies and equipment by using DSSI purchasing while performing regular audits and reordering as necessary to ensure optimal inventory levels.
- Utilized Resident Fund Management Services (RFMS) to distribute client funds for their personal use.
- Conducted Accounts Receivable (A/R) for insurance and (A/R) refunds for facility payments.
- Conducted Payer Validations to see qualifying clients who can receive Therapy Services from the facility.
- Assessed and verified patient eligibility for Medicaid benefits by reviewing financial and medical documentation.
- Completed and submitted Medicaid applications, ensuring accuracy and adherence to state and federal guidelines.
- Collected, organized, and maintained patient records and supporting documents required for Medicaid applications.
- Ensured all Medicaid applications complied with current regulations and policies, minimizing risk of application denials or delays.
- Provided guidance and support to clients throughout the application process, addressing questions and resolving issues efficiently.
- Entered and updated client information in Medicaid management systems, generating reports to track application status and outcomes.
- Managed follow-up procedures for pending or denied applications, including preparing and submitting appeals and additional documentation.
- Worked closely with healthcare providers, social workers, and other departments to ensure coordinated and effective Medicaid application handling.
- Administered petty cash fund, including disbursement, reconciliation, and reporting, ensuring accuracy and adherence to company policies.
Cadet
Illinois State Police
08.2019 - 01.2020
- Completed rigorous training programs in criminal law, investigation techniques, and emergency response, demonstrating proficiency in law enforcement practices.
- Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
- Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
- Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
- Conducted physical training to keep fit and perform job duties productively.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Enhanced cadet performance by implementing rigorous training exercises and drills.
Material Handler
DOT Foods
06.2018 - 08.2019
- Maintains inventory by identifying and placing materials and/or supplies in stock in appropriate locations
- Locates materials and supplies and verifies said supplies for production orders
- Prepares shipment by packing, recording and securing product
- Operates heavy machinery while obtaining products
- Contributes to team effort by accomplishing daily goals
- Prevented load shifting or damage by using bracing and strapping techniques.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
Program Specialist
Trinity Services
12.2017 - 06.2018
- Manage a large amount of staff around the Will & Cook County area.
- Provide feedback for continuous improvement of staff behavior.
- Overlook distribution of medication to clients with disabilities to ensure proper care is provided
- Designed, implemented, and managed programs and initiatives, ensuring alignment with organizational goals and objectives.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Established goals and created action plans to achieve goals.
- Managed program budgets, tracking expenditures and financial performance, and ensuring adherence to financial constraints and funding requirements.
- Gathered and organized printed materials required for program participation.
- Provided training and support to program participants and staff, ensuring effective implementation of program components and adherence to best practices.
Deputy Sheriff
Cook County Correctional Facility
01.2014 - 01.2016
- Conducted regular patrols of assigned areas to maintain public safety, deter criminal activity, and respond to emergencies.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Conducted surveillance operations, gathering intelligence that led to disruption of illegal activities.
- Responded to emergency calls and incidents, including accidents, disturbances, and criminal activities, providing timely and effective assistance.
Education
B.A. Double - Sociology & Psychology
NORTHERN ILLINOIS UNIVERSITY
Dekalb, IL2012
Skills
- TECHNICAL SKILLS
- Microsoft Suite
- Material Packaging
- Assembly and Production
- Team Meetings
- Customer Service
- Work Assignments
- Shipping Operations
- Shipping and Receiving
- Customer Relationship Management
- Inventory Reporting
- Accounts Receivable
- Accounts Payable
- Office Administration
- Office Management
- Training and coaching
- Account Reconciliation
- Records Management
Certification
MED Certified
Safety Care Certified
Trained in CPR/AED
Timeline
Assistant Business Office Manager
Aspire at Brandon Health
03.2023 - 04.2024
Cadet
Illinois State Police
08.2019 - 01.2020
Material Handler
DOT Foods
06.2018 - 08.2019
Program Specialist
Trinity Services
12.2017 - 06.2018
Deputy Sheriff
Cook County Correctional Facility
01.2014 - 01.2016
B.A. Double - Sociology & Psychology
NORTHERN ILLINOIS UNIVERSITY
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