Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Coffey

COLUMBUS,OH

Summary

Adept at enhancing client satisfaction and streamlining service delivery, I leveraged strong organization and active listening skills to improve well-being for Columbus Center for Human Service Inc.'s clients. My background in multitasking across diverse roles, from private housekeeping to direct service, underscores a track record of dependable, compassionate care and efficiency improvements.

Overview

28
28
years of professional experience

Work History

Independent Provider

Self Employed
08.2018 - Current
  • Maintained accurate records of client progress, enabling informed adjustments to care plans as needed.
  • Provided emotional support to clients, promoting mental wellness and stability during challenging times.
  • Managed schedules efficiently to ensure timely arrival at all appointments and obligations related to client care duties.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

School Lunch Cook

Bosc & Brie
11.2014 - 06.2021
  • Implemented strict food safety standards, reducing incidents of foodborne illnesses in the establishment.
  • Increased kitchen efficiency by effectively managing food preparation tasks and maintaining a clean workspace.
  • Maintained a positive attitude under pressure, leading to high levels of productivity during busy lunch hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained smooth and timely operations in preparation and delivery of meals.

Direct Service Personnel

Columbus Center for Human Service Inc.
09.2011 - 10.2014
  • Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
  • Implemented behavior management strategies to address challenging behaviors while maintaining a respectful environment for all clients involved.
  • Provided transportation to medical appointments, social events, and other outings, ensuring timely arrival for each engagement.
  • Maintained a clean and comfortable living environment for clients by performing regular household chores and maintenance tasks.
  • Ensured compliance with federal, state, and local regulations regarding patient rights, confidentiality, safety standards, staff training requirements.

Private Housekeeper

Self Employed Services
08.1996 - 09.2013
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
  • Maintained a safe and hygienic home by implementing thorough cleaning routines.

Education

Associate of Applied Science - Mental Health/Development Disabilities

Columbus State Community College
Columbus, OH
05-2013

Skills

  • Customer service focus
  • Strong organization
  • Marketing
  • Respectful and compassionate
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Dependable and responsible
  • Verbal and written communication skills
  • Client documentation
  • Strong ethics
  • Compassion and empathy
  • Active listening

Timeline

Independent Provider

Self Employed
08.2018 - Current

School Lunch Cook

Bosc & Brie
11.2014 - 06.2021

Direct Service Personnel

Columbus Center for Human Service Inc.
09.2011 - 10.2014

Private Housekeeper

Self Employed Services
08.1996 - 09.2013

Associate of Applied Science - Mental Health/Development Disabilities

Columbus State Community College

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Linda Coffey