LINDA COLLINS

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material

• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones
• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment
• Monitor personnel or equipment locations and utilization to coordinate service and schedules
• Receive or prepare work orders

I started Orange County Sheriffs Office in1987 as a 911 operator, where after training I was moved into dispatch and teletype training, shortly after training complete a position for Field Service Officer became available, and I was accepted in that position

• The position includes writing reports on numerous crimes, that a certified deputy was not needed for, such as forgeries, stolen vehicles, missing persons, recovered stolen vehicles, burglaries, processing crime scenes, photographing crime scenes
• In2001, that position was eliminated and I was transferred back to dispatch and teletype for approx one year when a position in Auto Theft criminal investigations became open, and I went into that position, where I was a Auto Theft analyst, researching stolen vehicle hot spots, completing the daily hot sheet, notifying detectives of any suspects, making contacts with victims of theft, notifying them of recovery of vehicle, and fingerprinting the recovered vehicles
• I was then promoted to Auto Theft analyst II, after completing a series of tasks, such as a power point presentation for newly hired deputies, on the recovery of stolen vehicles and stripped vehicles, and what vehicles were currently the most likely to be stolen
• I retired in2011, after some medical issues with my husband that were at the time believed to be life threatening