Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Paralegal
Bernardin & Bernardin Law Office
Andover, MA
05.2023 - 06.2024
Prepared clients for appointments, depositions and testimony.
Assembled and organized facts, data and program information as background intelligence.
Responded to client calls and inquiries to deliver applicable information.
Submitted electronic filings and organized court materials, schedules and actions.
Organized client calendars, prepared mailings and handled high call volumes.
Drafted various court documents, invoices and enclosures at attorneys' request.
Screened incoming calls from potential clients seeking legal advice.
Maintained contact with clients regarding case updates or changes in procedures.
Owner
Elsie's Pantry
Andover, MA
03.2021 - 04.2023
Managed daily operations of business, including excellent customer service and budgeting/financial management.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Hosted special events to boost brand awareness and increase community engagement.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Reconciled daily sales, prepared bank deposits, and assessed financial transaction reports.
Resolved issues quickly through meticulous research and quick decision-making.
Established excellent relationships with vendors, facilitating contract negotiation and development of marketing and sales strategies.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
School Adjustment Counselor
Peabody Public Schools
Peabody, MA
09.2011 - 12.2021
Provided individual, group and family counseling to students in a school setting.
Developed and implemented behavior management plans for at-risk youth.
Facilitated communication between families, teachers, administrators and outside agencies.
Collaborated with educators to develop strategies for promoting positive behavior change among students.
Assisted in developing school-wide policies related to discipline procedures and conflict resolution methods.
Provided crisis intervention services when needed including support during difficult transitions or traumatic events.
Maintained accurate records of student progress using data collection systems such as Behavior Intervention Plans or Individual Education Programs.
Established trusting relationship with students and parents to nurture confidence in school counseling process.
Education
Master of Science - Psychology And Counseling Service
Salem State University
Salem, MA
06.2011
Master of Education - Elementary Education
Cambridge College
Cambridge, MA
08.2000
Skills
Business Management
Employee Development
Client Service
Verbal and Written Communication
Customer Relations
Hiring and Staffing
Relationship Building
Business Administration
Timeline
Paralegal
Bernardin & Bernardin Law Office
05.2023 - 06.2024
Owner
Elsie's Pantry
03.2021 - 04.2023
School Adjustment Counselor
Peabody Public Schools
09.2011 - 12.2021
Master of Science - Psychology And Counseling Service
Psychiatric Acute - Licensed Vocational Nurse at Dignity Health Community Hospital of San BernardinPsychiatric Acute - Licensed Vocational Nurse at Dignity Health Community Hospital of San Bernardin