Dynamic receptionist with expertise in front desk operations and customer relations, honed at All American Car Care Products. Proficient in Microsoft Office and adept at managing multi-line telephones. Enhanced team productivity by 20% through efficient administrative support and positive client interactions. Skilled in maintaining confidentiality and delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Receptionist
All American Car Care Products
03.2014 - Current
Kept reception area clean and neat to give visitors positive first impression.
Executed document management tasks including copying, faxing, and filing.
Confirmed appointments, communicated with clients, and updated client records.
Maintained confidentiality of information regarding clients and company.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Handled assignments independently with good judgement and critical thinking skills.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.